French-Speaking Beauty Customer Support Representative

3 semanas atrás


Leiria, Leiria, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative - French Language

We are seeking a highly skilled and customer-focused French-speaking Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, and chat
  • Provide product information and recommendations to customers
  • Process online orders and handle refunds and returns
  • Escalate complex issues to senior team members as needed

Requirements:

  • C2-level French (spoken and written)
  • B2-level English
  • Experience in customer service (not required but preferred)
  • Residency in Portugal (between Coimbra and Algarve)
  • EU citizenship or residence permit for Portugal

What We Offer:

  • Competitive salary: 1,160 EUR per month
  • Fully remote role - work from anywhere between Coimbra and Algarve
  • Opportunity to gain experience in customer service with a dynamic team
  • Supportive management and a collaborative work environment

Why Apply?

Join a leading beauty brand and grow your career in customer service. Enjoy the flexibility of a fully remote role, allowing you to work from home. Gain experience in customer service while working with a supportive and dynamic team. Be part of a fast-paced environment where your efforts make a real difference.



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