French-Speaking Beauty Customer Support Representative
3 semanas atrás
We are seeking a highly skilled and customer-focused French-speaking Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat
- Provide product information and recommendations to customers
- Process online orders and handle refunds and returns
- Escalate complex issues to senior team members as needed
Requirements:
- C2-level French (spoken and written)
- B2-level English
- Experience in customer service (not required but preferred)
- Residency in Portugal (between Coimbra and Algarve)
- EU citizenship or residence permit for Portugal
What We Offer:
- Competitive salary: 1,160 EUR per month
- Fully remote role - work from anywhere between Coimbra and Algarve
- Opportunity to gain experience in customer service with a dynamic team
- Supportive management and a collaborative work environment
Why Apply?
Join a leading beauty brand and grow your career in customer service. Enjoy the flexibility of a fully remote role, allowing you to work from home. Gain experience in customer service while working with a supportive and dynamic team. Be part of a fast-paced environment where your efforts make a real difference.
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