Customer Journey Enhancer
Há 3 dias
Proven experience in product management, particularly in post-sales or customer service-focused roles.
Strong understanding of customer needs and behaviors, especially in the travel or e-commerce industries.
Strong analytical skills and experience using metrics to make data-driven decisions.
Excellent communication and collaboration skills, able to build relationships across functions and departments.
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Customer Value Enhancer
Há 7 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe empower teams to do critical work through our Operations Cloud. Our goal is to provide exceptional customer experiences and maximize contract value. As a Customer Value Enhancer at PagerDuty, you will play a key role in maintaining and expanding customer relationships in a fast-paced environment.About the RoleThis is an exciting opportunity for a...
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Online Experience Enhancer
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroTN Portugal is looking for talented individuals to fill the role of Online Experience Enhancers.Job DescriptionThis role involves working on various projects to enhance the overall online experience for our users.ResponsibilitiesWork closely with our technical team to identify and resolve technical issues related to online content.Develop and maintain...
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Customer Journey Expert
Há 3 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAs a Customer Journey Expert with Blu Selection, you will be responsible for ensuring exceptional value for our clients. Your key responsibilities will include:Managing effectively all incoming queries in a customer service environmentHandling both inbound and outbound calls and emailsGathering information from customers and ensuring resolutions of...
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Italian-Speaking Customer Service Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
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Customer Journey Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Lastminute Tempo inteiroEnhancing the Customer JourneyLastminute.com's mission is to empower travelers to turn spontaneous thoughts into meaningful experiences. As a Product Manager on our Service Management team, you will play a crucial role in shaping the post-purchase customer experience.About the Role:You will be responsible for driving alignment with cross-functional teams to...
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Customer Journey Specialist
Há 16 horas
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe are committed to delivering exceptional healthcare solutions, and as a Customer Journey Specialist, you'll play a critical role in shaping the way we interact with our customers. Your primary objective will be to craft compelling narratives that resonate with our target audience, leveraging your expertise in copywriting and translation to drive...
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Customer Journey Manager
Há 19 horas
Lisboa, Lisboa, Portugal Philips Tempo inteiroJob OverviewIn this pivotal role at Philips, you will be responsible for crafting and implementing customer-centric CRM strategies that drive loyalty and engagement across the European region. The ideal candidate will possess a deep understanding of consumer behavior and insights to shape personalized journeys and campaigns.You will work closely with...
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Customer Journey Champion
Há 7 dias
Lisboa, Lisboa, Portugal numastays Tempo inteiroEmpowering Guests to Create Unforgettable JourneysWe believe that every guest deserves a truly unforgettable experience. As a Guest Experience Agent, you will play a crucial role in empowering guests to create lifelong memories by providing personalized support, guidance, and recommendations.Our company is built on the principles of mutual respect, trust,...
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Customer Journey Manager
Há 14 horas
Lisboa, Lisboa, Portugal Sweatcoin Tempo inteiroAbout SweatcoinSweatcoin is redefining how people interact with their health and wellness goals. We're a collaborative, fast-paced team that values innovation and impact.Job DescriptionWe're seeking an experienced CRM Manager to join our team. As a CRM Manager, you'll be responsible for ensuring every interaction with our customers is at the right time, with...
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Customer Journey Optimization Lead
Há 2 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteirodescriptions2:Unlocking Customer Potential">We are seeking a highly skilled Email Marketing & CRM Specialist to join our team and help us drive business growth through personalized customer experiences. As a key player in our marketing team, you will develop and execute CRM & lifecycle strategies to enhance customer engagement and retention, leveraging...
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Patient Journey Optimization Lead
Há 4 dias
Lisboa, Lisboa, Portugal Novartis Acc Tempo inteiroJob Overview: We are looking for a talented Patient Journey Optimization Lead to drive innovation and excellence in our digital medicine strategy. As a key member of our team, you will be responsible for optimizing patient journeys, identifying pain points, and implementing solutions to improve customer experience.About the Role:Support patient/customer...
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Travel Experience Enhancer
Há 19 horas
Lisboa, Lisboa, Portugal Last Minute Group Tempo inteiroAbout Us">Last Minute Group is a European Travel-Tech leader in Dynamic Holiday Packages. We turn spontaneous thoughts into meaningful experiences, helping people travel the world. Our team of around 1,700 people worldwide powers up the traveller's journey for millions of holidaymakers.Job DescriptionWe are looking for a Product Manager to join our Service...
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Travel Journey Innovator
Há 2 dias
Lisboa, Lisboa, Portugal Last Minute Group Tempo inteiroKey ResponsibilitiesAs a Product Manager on our SM team, you will be responsible for enhancing the post-purchase customer experience. This includes working on improving customers' travel experiences by providing assistance when needed, offering helpful information, and ensuring their needs are met throughout the journey. You will also collaborate with...
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Customer Journey Specialist
Há 11 horas
Lisboa, Lisboa, Portugal Last Minute Group Tempo inteiroCustomer Experience Focus">We are committed to delivering exceptional customer experiences that exceed expectations. As a Product Manager in our Service Management team, you will play a critical role in ensuring a seamless experience for customers from the moment they complete their booking until the moment they return from their trip.Your Key...
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Customer Journey Expert
Há 2 dias
Lisboa, Lisboa, Portugal Top Language Jobs Tempo inteiroImmerse yourself in a dynamic environment where innovation meets expertise. As a Customer Service Representative, you'll be part of a global team that drives business growth and excellence.Your mission will be to deliver exceptional customer experiences, meeting performance targets and exceeding client expectations. You'll work closely with clients to...
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Customer Journey Coordinator
Há 7 dias
Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiroOur Team:At Meliá Hotels International S.A.(Meliá), we pride ourselves on having a talented and dedicated team of professionals who are passionate about delivering exceptional customer service. Our team members come from diverse backgrounds and bring a wealth of knowledge and experience to their roles.About the Role:The Aura Host is an integral part of our...
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Customer Journey Strategist
Há 2 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroCompany OverviewUsercentrics is a global leader in data privacy and privacy-led marketing solutions. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem.We believe there is no need for a trade-off between growth and privacy compliance. Our customers build trust with their users through improved transparency and...
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Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro**The Role:**We are looking for a talented Campaign Deployment Specialist to join our team at Nestlé Business Services (NBS). As a key member of our Integrated Marketing Services (IMS) department, you will be responsible for deploying campaigns for Nestlé's brands across various communication channels.Your Key Responsibilities:Work closely with Nestlé's...
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Lisboa, Lisboa, Portugal Schneider Electric Tempo inteiro**Company Overview**Schneider Electric is a multinational company that operates in over 110 countries with a diverse team of over 135,000 people. We are committed to sustainability and efficiency and strive to make the most of our energy and resources through innovative technologies.Job DescriptionWe are looking for talented individuals to join our Talent...
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Customer Experience
2 semanas atrás
Lisboa, Lisboa, Portugal Goldenergy Tempo inteiroAbout the role We're looking for a Customer Experience & Marketing Specialist to drive meaningful customer interactions, optimize our referral program, create customer journeys and communications, and lead efforts to reduce churn while boosting loyalty and retention.Your ultimate goal: To increase Lifetime Value (LTV) by ensuring customers stay longer,...