Customer Journey Specialist

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Enhancing the Customer JourneyLastminute.com's mission is to empower travelers to turn spontaneous thoughts into meaningful experiences. As a Product Manager on our Service Management team, you will play a crucial role in shaping the post-purchase customer experience.About the Role:You will be responsible for driving alignment with cross-functional teams to...

Italian Language Support Specialist at Customer LabsWe are looking for an experienced Italian Language Support Specialist to join our team at Customer Labs. In this role, you will be responsible for providing high levels of customer service and resolving requests regarding e-commerce, software, hardware, and wireless connectivity issues.Your key...

As a Customer Journey Expert with Blu Selection, you will be responsible for ensuring exceptional value for our clients. Your key responsibilities will include:Managing effectively all incoming queries in a customer service environmentHandling both inbound and outbound calls and emailsGathering information from customers and ensuring resolutions of...

descriptions2：Unlocking Customer Potential">We are seeking a highly skilled Email Marketing & CRM Specialist to join our team and help us drive business growth through personalized customer experiences. As a key player in our marketing team, you will develop and execute CRM & lifecycle strategies to enhance customer engagement and retention, leveraging...

Job OverviewIn this pivotal role at Philips, you will be responsible for crafting and implementing customer-centric CRM strategies that drive loyalty and engagement across the European region. The ideal candidate will possess a deep understanding of consumer behavior and insights to shape personalized journeys and campaigns.You will work closely with...

Customer Experience Focus">We are committed to delivering exceptional customer experiences that exceed expectations. As a Product Manager in our Service Management team, you will play a critical role in ensuring a seamless experience for customers from the moment they complete their booking until the moment they return from their trip.Your Key...

About SweatcoinSweatcoin is redefining how people interact with their health and wellness goals. We're a collaborative, fast-paced team that values innovation and impact.Job DescriptionWe're seeking an experienced CRM Manager to join our team. As a CRM Manager, you'll be responsible for ensuring every interaction with our customers is at the right time, with...

Job Overview: We are looking for a talented Patient Journey Optimization Lead to drive innovation and excellence in our digital medicine strategy. As a key member of our team, you will be responsible for optimizing patient journeys, identifying pain points, and implementing solutions to improve customer experience.About the Role:Support patient/customer...

TN Portugal is a leading European Travel-Tech company specializing in Dynamic Holiday Packages. With a passion for creating meaningful experiences, we empower travelers to explore the world.We are seeking an exceptional Product Manager to join our Service Management team. This role offers a unique opportunity to shape the post-purchase customer journey and...

(Italian) Customer Operations Specialist (m/f)About the job (Italian) Customer Operations Specialist (m/f)Type of position: Full-time positionKey languages: Fluent level of ItalianAdvanced EnglishSector: Customer Service / Technical SupportAbout our Client: Do you love helping people and want a job that allows you to use your language skills?Are you...

Italian Customer Specialist || LisbonJoin our vibrant team in Lisbon as a Customer Support Specialist - Italian speakerWhat you'll do:1. You will be responsible for the contact with users who request a specific service (after 48 hours) or resume contact with previous users.2. You need to understand the real needs of users, confirm company data and pass user...

About TaskUs Llc EuropeAt TaskUs Llc Europe, we're a collective of highly capable humans who understand how to deploy technology and data to best serve our partners' purposes. From Digital CX to Content Security, AI Operations, Consulting, and more, we consider ourselves responsible for protecting our partners' interests and supporting their long-term...

(Italian) Customer Operations Specialist (m/f)About the job (Italian) Customer Operations Specialist (m/f)Type of position: Full-time positionKey languages: Fluent level of ItalianAdvanced EnglishSector: Customer Service / Technical SupportAbout our Client: Do you love helping people and want a job that allows you to use your language skills? Are you...

(Italian) Customer Operations Specialist (m/f)About the job (Italian) Customer Operations Specialist (m/f)Type of position: Full-time positionKey languages: Fluent level of ItalianAdvanced EnglishSector: Customer Service / Technical SupportAbout our Client: Do you love helping people and want a job that allows you to use your language skills? Are you...

Key ResponsibilitiesAs a Product Manager on our SM team, you will be responsible for enhancing the post-purchase customer experience. This includes working on improving customers' travel experiences by providing assistance when needed, offering helpful information, and ensuring their needs are met throughout the journey. You will also collaborate with...

Job SummaryWe are looking for a Holiday Journey Champion to join our team in Portugal. The successful candidate will be responsible for leading the enhancement of the post-purchase customer experience.Main ResponsibilitiesDrive alignment with the development team, UX/UI designers, and other relevant departments to deliver user-friendly solutions.Support...

(Italian) Customer Operations Specialist (m/f) About the job (Italian) Customer Operations Specialist (m/f) Type of position: Full-time position Key languages: Fluent level of ItalianAdvanced English Sector: Customer Service / Technical Support About our Client: Do you love helping people and want a job that allows you to use your language skills? Are...

Qualifications and SkillsProven experience in product management, particularly in post-sales or customer service-focused roles.Strong understanding of customer needs and behaviors, especially in the travel or e-commerce industries.Strong analytical skills and experience using metrics to make data-driven decisions.Excellent communication and collaboration...