Finnish Speaking Imaging Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Teleperformance Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, to offer job opportunities for technology enthusiasts.

We are seeking a Finnish speaking Imaging Support Specialist to provide customer support for printers, photocopiers, digital cameras, and other imaging products to Finnish speaking customers.

Key Responsibilities:

  • Communicate with customers via phone, chat & email
  • Track and follow cases to ensure they close in an efficient and timely manner
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer

Requirements:

  • Strong written and verbal skills in Finnish
  • Good communication skills in English
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

What We Offer:

  • Competitive monthly salary: €2,500 - €3,000 (based on your qualifications and experience)
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Health care benefits and numerous other discounts
  • Referral Program: Bring your friends and receive great bonuses

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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