Finnish Speaking Imaging Support Specialist
2 semanas atrás
Teleperformance Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, to offer job opportunities for technology enthusiasts.
We are seeking a Finnish speaking Imaging Support Specialist to provide customer support for printers, photocopiers, digital cameras, and other imaging products to Finnish speaking customers.
Key Responsibilities:
- Communicate with customers via phone, chat & email
- Track and follow cases to ensure they close in an efficient and timely manner
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer
Requirements:
- Strong written and verbal skills in Finnish
- Good communication skills in English
- Tech savviness
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What We Offer:
- Competitive monthly salary: €2,500 - €3,000 (based on your qualifications and experience)
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Health care benefits and numerous other discounts
- Referral Program: Bring your friends and receive great bonuses
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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