Norwegian Imaging Product Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

We are seeking a talented and tech-savvy individual to join our team as a Norwegian Imaging Product Support Specialist. As a member of our customer support team, you will be responsible for providing top-notch assistance to Norwegian-speaking customers regarding Canon's range of imaging products.

About the Role

  • Communicate effectively with customers via phone, chat, and email to resolve technical issues and provide troubleshooting solutions.
  • Track and follow cases to ensure timely closure and maintain strong relationships with partners.
  • Work towards meeting targets set by client statement of work and internal goals.
  • Answer customer inquiries, troubleshoot technical issues, and escalate when necessary.
  • Follow standard diagnostic procedures to handle frequently asked questions efficiently.
  • Turn every customer interaction into a positive experience.

What You Bring

  • Excellent written and verbal skills in Norwegian.
  • Strong communication skills in English.
  • Tech savviness and solution-driven thinking.
  • An empathetic approach with excellent communication skills.
  • A positive attitude and willingness to learn.

What We Offer

  • A competitive monthly salary (approximately €2500-€3000) plus two additional salaries per year.
  • Referral program offering great bonuses.
  • Healthcare benefits and various discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • State-of-the-art premises with relaxing break areas.
  • The chance to work for a Great Place to Work-Certified Company that values diversity and equality.

Relocation Support

We provide comprehensive relocation support, including flight ticket expenses, hotel accommodation, and assistance with finding a place to live.

Join Our Team

At Teleperformance Greece, we foster a collaborative and dynamic environment that encourages growth and success. If you're passionate about technology and customer service, we invite you to apply for this exciting opportunity.



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