Cardiac Imaging Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Ai4Medimaging- Medical Solutions S.A. Tempo inteiro

Ai4MedImaging Medical Solutions S.A. is a leading provider of AI-driven solutions for medical imaging, specializing in cardiac imaging.

We are seeking an experienced Clinical Application Specialist to join our international team. The successful candidate will be responsible for product training and application support to our clients worldwide.

This role involves developing account relationships and supporting the deployment of trials to support our sales strategies to acquire new hospital accounts and to our existing base of business. Additionally, the successful candidate will be responsible for product training and application support during web sessions or hospital on-site sessions, as well as troubleshooting and coordination of software deployments and version upgrades for customer sites.

The environment you will work in is continuously developing and challenging, giving you the opportunity to work for an innovative and enthusiastic company with a clear strategy. You are ultimately responsible for coordinating and deploying corporate resources to support our solutions selling and to help our customers achieve their objectives through our product platform and service offerings.

Key Responsibilities:

  • Product training to customers and business partners
  • Pre-sales product demonstrations online, at congresses, and on-site at hospitals
  • Establishing and managing customer relationships
  • Supporting educational partnerships with key-opinion leaders and training centers
  • Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customers into power-users, etc.
  • Documentation of all customer interactions via our CRM platform
  • Coordinate remote installation and configuration of software, including on-site visits as necessary in conjunction with the technical team
  • Keep customers up to date with new releases, features, and products available
  • Provide ongoing customer feedback from your interactions to the development team
  • Acquire good market knowledge and keep up-to-date with developments in the field

Requirements:

  • A strong background in cardiac imaging and experience with cardiac MRI is desired
  • 1-3 years medical industry sales and/or application experience
  • Excellent communication skills and ability to teach
  • Pro-active, outgoing personality with excellent communication skills
  • Customer-friendly and problem-solving oriented, representative, and responsible
  • Committed and showing initiative
  • Ability to work both in a team environment and independently
  • Ability to travel, ~30%

Estimated salary: $80,000 - $120,000 per year, depending on location and experience.



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