Technical Hardware Specialist for Finnish Markets
Há 4 dias
Cross Border Talents is a leading talent acquisition firm, seeking a seasoned Technical Hardware Specialist to join our client in Lisbon, Portugal. Reporting to the Office Support Team leader, this specialist will provide expert support to Finnish speaking customers, field engineers, and business partners for complex technical issues.
Key Responsibilities- Develop in-depth printer hardware knowledge to a specialist level
- Control interactions with customers using effective persuasion and influencing skills
- Work under pressure and manage difficult situations positively
- Understand and troubleshoot complex technical problems
- Convey sensitivity and a positive approach to customer needs
This role requires a strong ability to work independently and as part of a team, leveraging excellent interactive skills to drive customer satisfaction. A-Level Education or equivalent, relevant technical qualifications, fluent English, and Finnish are essential for success. Experience in supporting electro-mechanical devices and providing professional technical telephone support is also necessary.
Salary: €45,000 - €60,000 per annum, depending on experience. Benefits include comprehensive training, opportunities for career growth, and a dynamic work environment.
A highly self-motivated individual who can maintain a high level of professionalism, even in challenging situations, is ideal for this position. Excellent teamwork and communication skills are crucial, along with a resilient and adaptable approach to work demands.
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