Highly Skilled Finnish Customer Support Specialist for Nikon

3 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

About the Role: We are seeking a highly skilled Finnish customer support specialist to join our team at Sitel Corp. in Lisbon, Portugal. The ideal candidate will be responsible for providing exceptional customer service and support to clients via phone and email.

Company Overview: Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies. As a member of our support team, you will have the opportunity to work with a renowned brand and contribute to creating memorable experiences for our customers.

Job Description: As a Finnish customer support specialist, your daily responsibilities will include:

  • Supporting customers by answering their questions regarding products and services
  • Offering solutions for customers' demands by identifying and troubleshooting with available resources
  • Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
  • Meeting and exceeding service quality goals, compliance regulations, and productivity targets

Required Skills and Qualifications:

  • Native or proficient level of Finnish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • EU citizenship or valid work permit for Portugal

Benefits:

  • Fulfilling and challenging role in a multicultural environment
  • Opportunity to grow your career and improve your quality of life
  • Competitive salary: €30,000 - €35,000 per annum
  • Benefits package including health insurance, paid time off, and professional development opportunities

Salary Estimate: €32,000 per annum

About Us: Foundever is a company that believes in memorable associate experiences. We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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