Multicultural Customer Support Specialist For Nikon

3 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Company Overview

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Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies. The company is famous especially for its cameras and binoculars, with a strong presence in the market.

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About the Role

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We are seeking a highly skilled Swedish language advisor to join our customer support team in Lisbon. As a customer service specialist, your daily responsibilities will include:

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  • Supporting customers by answering their questions regarding products and services via phone and email.">
  • Offering solutions for customers' demands by identifying and troubleshooting with the available resources.">
  • Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.">
  • Meeting and exceeding our service quality goals, compliance regulations, and productivity targets.">
  • Creating amazing experiences that people value and we are proud of.">
  • Being responsible to follow the direction of management and provide feedback.">
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Requirements

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To succeed in this role, you will need to have:

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  • A native or proficient level of Swedish (C2).">
  • An advanced level of English (at least C1) both verbal and written.">
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.">
  • Analytical and problem-solving skills with strong attention to detail.">
  • A desire to learn and advance, be a curious investigator and problem solver.">
  • High-speed internet access and appropriate conditions for remote work.">
  • Must hold EU citizenship or valid work permit for Portugal.">
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal.">
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Salary

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The estimated salary for this position is €25,000 - €35,000 per annum, depending on experience and qualifications. This is a competitive offer, taking into account the location and industry standards.

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Benefits

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In addition to the salary, we offer:

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  • A relocation package to assist with moving to Lisbon.">
  • Competitive wages.">
  • Paid professional training.">
  • Employee discounts.">
  • Private healthcare & dental insurance (after six months of employment).">
  • Growth opportunities through various development programs.">
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program.">
  • Job stability.">
  • Life-long skills and experience.">
  • Excellent work culture.">
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Location

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This role is based in Lisbon, Portugal, which offers a unique opportunity to live and work in a multicultural environment. As a resident of Lisbon, you will enjoy a high standard of living, rich culture, and stunning scenery.

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What We Offer

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At Sitel Corp., we believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. If you're passionate about delivering exceptional customer service and have a strong passion for the Swedish language, we encourage you to apply today.

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Watch this video to get a sneak peek of the job in action


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