Nikon Customer Support Specialist in Lisbon
3 semanas atrás
Job Overview
We are seeking a highly skilled Nikon Customer Support Specialist to join our team in sunny Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer service to Nikon clients via phone and email.
About the Job
The ideal candidate will have native or fluent Swedish skills (C2 level) and advanced English language proficiency (at least C1). You will also possess strong communication skills, analytical abilities, and problem-solving expertise.
Responsibilities
- Support customers through phone and email inquiries regarding Nikon products and services.
- Offer solutions to customer demands by troubleshooting and utilizing available resources.
- Build meaningful relationships with customers by answering questions in a courteous, friendly, and professional manner.
- Meet and exceed service quality goals, compliance regulations, and productivity targets.
- Create amazing experiences that people value and we are proud of.
Requirements
- Native or proficient level of Swedish (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Estimated Salary: €35,000 - €45,000 per year, depending on qualifications and experience.
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