Highly Skilled Customer Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team at Cross Border Talents in Lisbon. As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients via phone in the English language.

Key Responsibilities:

  • To provide high-quality customer support and resolve customer queries in a timely and professional manner
  • To communicate clearly and effectively with customers to understand their needs and provide tailored solutions
  • To maintain accurate records of customer interactions and update our software accordingly

About the Role:

This is an exciting opportunity to work with a dynamic and innovative company that values customer satisfaction above all else. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we want to hear from you

The Ideal Candidate:

  • Fluency in English (spoken and written)
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Proven ability to handle customer complaints and issues in a professional manner

Benefits:

  • Competitive salary: €25,000 - €30,000 per annum, depending on experience
  • Private healthcare insurance after 6 months of employment
  • Extra overtime payment
  • Opportunities for career growth and development

Lisbon Location: Our office is located in the heart of Lisbon, with easy access by public transport. Enjoy the vibrant atmosphere of this beautiful city while working with us



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