Language Training Consultant
1 semana atrás
Job Description:
About goFLUENT
goFLUENT is a leading provider of language learning solutions, helping companies develop global digital training strategies for their employees. Our platform combines AI-powered technology, a vast content library, and human interaction to accelerate language learning.
We are a mission-driven SaaS company that believes in equal opportunities for all employees, regardless of their native language. With a global team of 1000+ employees, we are committed to making language learning accessible to everyone.
Job Responsibilities:
- Provide language training and support to Portuguese learners via phone and email.
- Assist learners in resolving issues and answering questions about language, goFLUENT services, or other topics.
- Work closely with the Sales/Customer Success Management Team to keep them updated on client progress.
- Act as a consultant and advisor to learners, providing guidance on language and training.
Requirements:
- Fluent in Brazilian Portuguese, spoken and written, with an advanced level of English.
- Strong oral and written communication skills, with a passion for customer service.
- Methodical and organized, with relational ease and openness.
- Proactive, responsible, disciplined, and able to multitask.
- Good command of MS Office and Google tools.
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