Customer Support Representative in Lisbon

3 semanas atrás


Lisboa, Lisboa, Portugal Work International Tempo inteiro
About the Company

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.

Job Description

Job Title: Customer Support Agent
Location: Lisbon, Portugal
Salary: €20,000 - €30,000 per annum (including bonus)

Responsibilities
  • Handle customer issues via email, chat, and phone in a friendly, effective, and professional manner.
  • Work with some of the world's most respected brands.
Requirements
  • Be fluent (C2 level) in Norwegian language.
  • Have good knowledge of English (B1-B2 level).
  • Hold computer skills (basic skills mandatory, advanced skills like coding preferred).
  • Exhibit excellent communication skills: verbal, written, listening skills.
  • Be proactive and quick learner, able to adapt to continuously evolving needs.
  • Able to multitask and work under pressure.
  • Hold EU citizenship or work permit for Portugal.
Benefits
  • Complete relocation package including refunded airline ticket + free accommodation in company apartment throughout employment.
  • Fixed monthly salary + bonus.
  • Free Portuguese language lessons.
  • Private Health Insurance.
  • Professional growth & development opportunities.
  • Special HR team organizing events, sports tournaments, parties & trips.
  • Free support from Employee Relations department during hiring process.


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