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Customer Support Representative in Lisbon
2 meses atrás
Unleash Your Passion for Customer Service
We are seeking a highly motivated and dedicated individual to join our customer support team in sunny Lisbon. As a Customer Support Representative, you will be the voice of our company, ensuring that every customer interaction is nothing short of exceptional.
What You'll Do
- Deliver top-notch customer service via phone and email, resolving issues efficiently and effectively.
- Act as a passionate advocate for our users, providing timely and informative responses to their inquiries.
- Collaborate with internal teams to ensure seamless communication and resolution of complex customer issues.
What We're Looking For
- A minimum of 1-2 years of experience in customer-facing roles, preferably in a call center or help desk environment.
- Excellent communication skills, with a native level of German required and fluent English language proficiency.
- A proven track record of problem-solving, with a passion for delivering high-quality customer experiences.
- A degree or equivalent certification, ideally in a field related to customer service or business administration.
About Our Offer
- A competitive salary of €1,300 gross per month (12 payments per year), excluding accommodation and expenses.
- A comprehensive health package, including medical insurance and wellness initiatives.
- Two yearly flight tickets to your home country, allowing you to maintain strong connections with loved ones.
- A full accommodation in a shared apartment, complete with individual room, kitchen, and amenities.
- Expenses paid by the company: water, electricity, internet, cable TV, and cleaning services once per week.
- Monday to Sunday working hours from 8 am to 5 pm, with a hybrid working model offering flexibility and work-life balance.
- Social activities and career development opportunities, empowering you to grow professionally and personally.
About Us
Welcome to speakit, where we foster a culture of innovation, collaboration, and customer-centricity. Join us on this exciting journey and become part of a dynamic team that shares your passion for making a difference.
