Senior Electronics Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

About Our Company

We are a leading multinational electronics company with a strong presence in Greece. Our customer support team is dedicated to providing exceptional service to our clients worldwide.

Salary and Benefits

The successful candidate will receive a competitive monthly salary of approximately €4,000 per month, plus two additional salaries paid annually as part of our attractive compensation package. Additionally, we offer comprehensive healthcare benefits and numerous discounts.

Job Description

As a Senior Electronics Support Specialist, you will be responsible for responding to customers' inquiries via email, chat, and phone. Your key duties will include:

  • Providing step-by-step instructions on how to use our devices
  • Assisting customers with device repairs and troubleshooting
  • Working effectively as part of a team to deliver excellent customer service
  • Maintaining a professional relationship with all customers

Requirements and Qualifications

To succeed in this role, you will need:

  • Fluency in Portuguese
  • Excellent writing skills
  • A good command of English
  • Soft skills and politeness
  • Techincal aptitude (familiarity with Windows, shortcuts, and basic troubleshooting)

What We Offer

In addition to the attractive salary and benefits package, we offer:

  • Complete support for relocation to Greece, including flight ticket expenses, hotel accommodation, and assistance with house searching
  • Referral program: bring a friend and earn up to €3,500
  • Full training by certified instructors
  • Professional growth and development opportunities
  • State-of-the-art premises with relaxing break areas

Career Advancement Opportunities

This role offers a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will also be a member of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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