Business Process Excellence Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Dellent Tempo inteiro
About Dellent

Dellent is a consulting company that specializes in System Information and Telecommunications. Our mission is to empower candidates and consultants to advance in their careers through projects tailored to their needs and expectations.

In this project, you will have the opportunity to collaborate with one of the key players in banking in the EU and worldwide, as part of a multicultural team spanning over 50 countries. Your contributions will help develop solutions in three core areas: investments, business solutions, or commercial/personal services.

Job Title: Business Process Excellence Specialist

We are seeking an experienced Business Process Excellence Specialist to join our team in Lisbon (Hybrid). The ideal candidate should possess:

  • A minimum of 3+ years of experience in IT and Project Management, preferably with a proven track record of applying PM methodologies such as V cycle or Scrum.
  • Excellent proficiency in MS Office, particularly in tools like Excel, Word, and PowerPoint.
  • Fluency in English and French, with strong communication and collaboration skills.
About the Role

As a Business Process Excellence Specialist, your primary responsibilities will include:

  • Performing quality reviews based on specific methodologies for projects and applications portfolios.
  • Supporting IT teams in implementing the reference framework.
  • Identifying and addressing risks by developing remediation plans.
  • Developing and refining the IT process reference framework through continuous improvement.
  • Contributing to the scalability and standardization of IT processes, including documentation and model development.
What We Offer

We provide a comprehensive package of benefits and perks, including:

  • A competitive salary estimate around €60,000 per annum, commensurate with experience.
  • Health insurance to ensure your well-being.
  • A personalized training plan with a budget for professional growth and development.


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