Multilingual Call Center Agent

Há 6 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

We are seeking a highly skilled Multilingual Call Center Agent to join our team at GrabJobs. As a key member of our customer experience division, you will play a crucial role in delivering exceptional service to our clients.

Company Overview

Our company is an international Customer Experience Specialist with a global presence and over 50,000 employees worldwide. We take pride in providing top-notch customer service experiences on behalf of some of the world's most progressive brands.

Job Description

In this position, you will be responsible for giving calls to transform inline credit simulations into completed files and receiving calls from customers to help them and answer their questions. You will work in a multicultural team environment alongside a diverse team.

Required Skills and Qualifications

To succeed in this role, you must have excellent communication skills, be pro-active and a team player. You should also be a native French speaker, have a good level of English (a plus), and be looking for a job opportunity abroad. Sales/Commercial background is a plus, as well as previous experience in Customer Service or credit recovery.

Benefits
  • A competitive package including meal vouchers, reimbursement of transportation costs, and private health insurance
  • Opportunities to grow and develop your career in a challenging and fast-paced environment
  • The possibility to collaborate with some of the biggest brands in the industry

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