Senior Campaign Operations Specialist
Há 6 dias
Company Overview
">Nestl's CRM Campaign Factory team is responsible for the assignment of Nespresso campaigns to the remaining team members. The team focuses on defined market allocation and campaign complexity.
Salary Range
">$85,000 - $110,000 per annum, depending on experience and qualifications.
Job Description
">The Campaign Assignment Specialist will join our team to ensure campaigns are assigned as per defined SLAs. This includes negotiating launch dates, delivery in the agreed timeframe, and tracking with market SPOCs. The specialist will also map demand for upcoming weeks, aligning with leadership and production teams.
A Day in the Life:
">- Assign campaign requests to Campaign Factory team members, ensuring respect for agreed SLAs and timely execution based on teams' capacity and demand.
- Perform quality control checks against defined Brand Guidelines upon assignment.
- Run thorough analysis of team's capacity and volume forecasting using PowerBI and Excel.
- Report weekly/month to team leads and Campaign Factory Manager.
- Analyze briefing and process issues to learn from experience and seek continuous improvements.
- Train partners on Campaign Factory briefing.
Required Skills and Qualifications
">- Ability to quickly understand brand positioning through Brand Guidelines.
- Good planning ability and relation to quality deliverables.
- Good understanding of CRM terminology and technical requirements.
- Good understanding of the Production Process.
- Ability to deliver against established objectives and deadlines.
- Manage work with priorities.
- Ability to handle surges in volumes and capacity to address it.
- Proficiency in English (spoken and written).
Benefits
">We offer a competitive salary package, including benefits such as health insurance, retirement plan, and paid time off.
Others
">This role requires strong analytical and communication skills, with the ability to work independently and as part of a team. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply.
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