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Training and Development Specialist

Há 1 mês

Lisboa, Lisboa, Portugal Phiture Tempo inteiro
About the Role

We are seeking a highly skilled Training and Development Specialist to join our team in Portugal. As a key member of our organization, you will play a vital role in developing the skills of our Hearing Care Professionals (HCPs) and supporting them in achieving sales targets.

Job Description

The ideal candidate will have previous experience as a dispenser or trainer in similar industries and possess strong people development skills through coaching and training programs. They will also have excellent communication and active listening skills, with the ability to build relationships with the sales team.

The successful candidate will be responsible for:

  • Partnering with Area Managers, Regional Experts, and Sales Directors to discuss HCP KPIs and related skill gaps, define training priorities, and action plans
  • Building a strong process of training planning, monitoring, mutual support, and feedback sharing with the Sales Team to boost store performance KPIs and develop profiles
  • Providing training to HCPs in groups or individually, executing performance follow-up based on the training provided
  • Implementing training & development plans for stores across the entire country geography related to HCP performance improvements, new project launches, customer experience improvement, and onboarding new hires
Requirements

To succeed in this role, you will need:

  • Sales attitude and result-oriented approach
  • Inclination to change and fast-learning attitude
  • Autonomy/proactivity in planning and effective communication skills
  • Teamwork and ability to build relationships with the sales team
  • Previous experience in sales and/or training, with knowledge of O365 and English language proficiency
Estimated Salary

The estimated salary for this position is around €45,000-€55,000 per year, depending on your experience and qualifications.