Arabic Telephonic Interpreter

2 semanas atrás

Coimbra, Coimbra, Portugal Language Services Associates, Inc. Tempo inteiro

Job Summary: We are seeking a highly skilled Arabic telephonic interpreter to join our team at Language Services Associates, Inc. As a telephonic interpreter, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.

Responsibilities:

  • Provide effective telephonic remote interpreting
  • Answer inbound calls in a timely manner
  • Provide superior customer service
  • Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
  • Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
  • Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

  • Full fluency in both English and Arabic
  • Technology proficient (web-based platforms, email, Microsoft Word)
  • Landline phone access for sound quality
  • An interpreting space that is quiet, secure, and free from outside noises
  • 2+ years of professional interpreting experience preferred
  • Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
  • Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

About Us: Language Services Associates, Inc. is passionate about helping people thrive in an increasingly global environment.

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