Telephonic Interpreter for Multilingual Communication

2 semanas atrás


Coimbra, Coimbra, Portugal Language Services Associates, Inc. Tempo inteiro

Overview

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Language Services Associates, Inc. is a leading provider of language solutions, and we are seeking a skilled Bengali-Bangla Telephonic Interpreter to join our team. As a telephonic interpreter, you will play a vital role in facilitating communication between limited English proficient individuals and healthcare providers, legal professionals, and customer service representatives.

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Responsibilities:

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  • Provide high-quality remote interpreting services over the phone
  • Answer inbound calls in a timely manner
  • Offer exceptional customer service and maintain strict standards of confidentiality
  • Adhere to all company policies and procedures, including professional interpretation protocols and industry-specific best practices
  • Participate in ongoing quality assurance monitoring and complete required training sessions
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Requirements:

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  • Full fluency in both English and Bengali-Bangla
  • Proficiency in technology, including web-based platforms, email, and Microsoft Word
  • A quiet, secure, and distraction-free workspace with landline phone access for optimal sound quality
  • A minimum of 2 years of professional interpreting experience, preferably in a medical or legal setting
  • Industry-specific certifications or trainings (CMI, CCHI, etc.) are highly valued
  • Proof of 40+ hour medical interpreting training is preferred (Bridging the Gap, Cross-Cultural, etc.)
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Compensation:

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The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications. Benefits include a comprehensive health insurance package, paid time off, and opportunities for professional growth and development.

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About Language Services Associates, Inc.

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We are passionate about empowering individuals to communicate effectively across languages and cultures. If you are a motivated and detail-oriented individual with a passion for language and culture, we encourage you to apply for this exciting opportunity.

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How to Apply:

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Please submit your resume, highlighting your interpreting experience and qualifications, along with a cover letter outlining your interest in the position.

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Note:

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This job description is subject to change based on business needs.



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