Digital Entertainment Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

About Webhelp France, a multinational BPO company making business more human for the world's most exciting brands. With over 120,000 game-changers from 140 locations in 60 countries, we're committed to equal employment opportunities and a diverse work environment.

Job Overview

We're looking for an Italian-speaking Customer Advisor for a Streaming Service Project. As part of our multicultural team, you'll assist viewers through phone and/or chat regarding their inquiries, provide account and application support, and contribute to creating brand engagement.

Key Responsibilities:
  • Assist viewers with inquiries via phone and/or chat
  • Provide account and application support
  • Offer technical support and troubleshooting for system configurations and network settings
Requirements:
  • Native or proficient in Italian (C2) and fluent in English (B2)
  • Passionate about the entertainment and media industry
  • Excellent communication skills coupled with empathy and team spirit
  • Familiarity with digital streaming services and devices
What We Offer

Strong compensation package: €4,200 per month + bonus. Plus, enjoy benefits like monthly meal allowance, private health insurance, and flexible schedule from Monday to Saturday.

Why Join Us?
  • Diverse environment with people from over 75 nationalities
  • Opportunities for inter-company mobility and career development
  • Mentoring and personal growth programs


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