Digital Entertainment Technical Support Specialist
2 semanas atrás
Role Overview
We are seeking a skilled Technical Support Agent to join our team at Blu Selection. As a key member of our support team, you will play a vital role in addressing complex customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand.
Main Responsibilities
- Investigate and resolve escalated customer cases related to products and services.
- Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions.
- Make informed decisions based on company policies, product knowledge, and customer needs.
Requirements
To succeed in this role, you will need:
- Native-level proficiency in German and a minimum C1 level of English.
- A valid Portuguese work permit (required).
- Motivation and commitment to perform assigned tasks effectively.
- Excitement about intercultural communication and embracing the expatriate lifestyle.
Benefits
We offer a competitive package including:
- Type of contract: Unfixed term contract, with a 30-day probation period.
- Full-time working hours: Monday to Friday, 9:00-18:00.
- Salary conditions: €850 gross per month, along with a €50 tech bonus, a €200 language bonus, and a €120 performance bonus.
- Loyalty bonus of €300 every three months.
- Health insurance coverage after six months.
- Paid professional training and employee discounts.
- Fun and engaging company-wide initiatives with an excellent work culture.
Your Future Company
Blu Selection is a global leader in the BPO industry, with 170,000 employees worldwide, working behind the best experiences for over 750 of the world's leading and digital-first brands. Our innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
-
Digital Entertainment Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a skilled Digital Entertainment Specialist to join our team. As a key member, you will be responsible for providing top-notch support to viewers through phone and/or chat regarding various queries.Your mission will be to assist viewers with account and application-related issues, provide technical support and troubleshooting of...
-
Digital Entertainment Technical Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroRole OverviewWe are seeking a highly skilled Technical Support Professional to join our team in Lisbon. As a key member of our support team, you will be responsible for addressing escalated customer inquiries and issues related to products and services for a leading entertainment brand.
-
Digital Entertainment Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a highly skilled Technical Support Agent to join our team in Lisbon. As a key member of our support team, you will play a vital role in addressing escalated customer inquiries and issues associated with products and services for a well-known entertainment brand.
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOverview of the RoleWe are seeking a skilled Technical Support Specialist to join our team in the Portuguese entertainment sector. In this role, you will be responsible for providing exceptional customer service and technical support to viewers through various communication channels.Salary and BenefitsThe successful candidate can expect a competitive salary...
-
Digital Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Support Tempo inteiroUnlock a Better Quality of Life at WorkAbout MoveWORKMoveWORK provides cutting-edge solutions to improve work-life balance for occupants, customers, and service agents. Our innovative SaaS platform offers customizable mobile applications and premium services like user coaching, training, and technical support.Role OverviewWe are seeking an experienced...
-
Digital Entertainment Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmbark on a rewarding career as a Technical Support Agent with Blu Selection, a global leader in the BPO industry. You'll play a vital role in addressing escalated customer inquiries, complaints, and technical issues associated with products and services for our esteemed entertainment brand.Main Responsibilities:Investigate complex cases, analyzing data to...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview">We are one of the world's largest digital entertainment companies, dedicated to providing our users with an exceptional experience. Our mission is to help players overcome technical challenges and ensure they have a great time playing our games.About the Role">We are looking for a highly skilled Technical Support Representative to join our...
-
Customer Success Specialist for Media Entertainment
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about entertainment and the media industry? We are seeking a Customer Success Specialist to join our team at Cross Border Talents in Lisbon, Portugal. Our client is a multinational American company that leads the mass media and entertainment industry worldwide.About the RoleWe are looking for a highly motivated and customer-focused...
-
Technical Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout UsWe are a global technology and services leader that powers the brands of the future. Our team helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries.Job DescriptionThis full-time role is part of our Customer Service Representative team in Portugal (Remote). You will ensure performance goals are...
-
Digital Entertainment Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroSeamless Customer Experience RepresentativeAbout Blu SelectionBlu Selection is a global leader in the BPO industry, serving over 750 leading brands worldwide with innovative solutions and expertise.Your Future RoleWe're seeking a skilled Technical Support Agent to join our team in Lisbon. As a customer-facing representative, you'll be responsible for...
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will play a key role in providing exceptional customer service and support for our digital marketing products.
-
Digital Collaboration Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Richemont Tempo inteiroRichemont is a leading luxury goods conglomerate with a strong presence in jewelry, watches, and premium accessories. We are committed to preserving the heritage and identity of our Maisons while driving innovation and creativity.As a Digital Collaboration Technical Support Specialist, you will play a critical role in providing high-quality service to our IT...
-
Digital Entertainment Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: Our client is a multinational American company leader in the mass media and entertainment industry.We are recruiting Spanish speakers to work in our magical streaming service platform, where we provide innovative solutions for viewers.
-
Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Salsify Tempo inteiroEmpowering Brands on the Digital ShelfSalsify, a leader in the commerce infrastructure industry, is seeking a skilled Technical Support Specialist to join our team. As a key member of our customer success team, you will play a vital role in ensuring the success of our customers in their digital commerce endeavors.
-
Digital Marketing Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroTeleperformance Portugal is a leading provider of omnichannel solutions, technology, and high-security standards in the market. We have over 12,000 employees from 111 nationalities, providing services in 35 languages.We are looking for a Digital Marketing Specialist - Technical Support to join our team. This is a unique opportunity to build an international...
-
Digital Entertainment Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Webhelp France Tempo inteiroAbout Webhelp France, a multinational BPO company making business more human for the world's most exciting brands. With over 120,000 game-changers from 140 locations in 60 countries, we're committed to equal employment opportunities and a diverse work environment.Job OverviewWe're looking for an Italian-speaking Customer Advisor for a Streaming Service...
-
Technical Support Specialist for the Entertainment Sector
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the RoleAs a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering...
-
Technical Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team in Portugal.About Alter SolutionsAlter Solutions Portugal is an IT Consultancy Company that promotes Digital Transformation, part of the Alter Solutions Group, established in 2006. In 2022, we joined the act digital group, forming a global community of talent in...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout UsAt Buscojobs Portugal, we are one of the world's largest digital entertainment companies dedicated to delivering exceptional user experiences. Our mission is to empower users by providing top-notch technical support and resolving their challenges promptly.Estimated Salary: €25,000 - €35,000 per annumJob DescriptionWe're seeking a highly skilled...
-
Technical Support for Digital Marketing Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroEmbark on a career in digital marketing and become an integral part of our innovative team. As a Technical Support for Digital Marketing Specialist, you will be responsible for delivering top-notch customer service and technical expertise to clients.About the RoleIn this role, you will work closely with clients to resolve technical issues, develop new...