Process Manager
3 semanas atrás
iTRecruiter is seeking an experienced Process Manager for a hybrid BPO position based in Lisbon, Portugal.
About the JobThe successful candidate will be responsible for understanding and monitoring all operational activities and processes, identifying areas for improvement, and implementing effective solutions. They will also ensure control and verification of implemented operational improvements and systematize information with detailed analysis of constraints.
Key responsibilities include conducting surveys of activities and process flows, ensuring accurate reporting on activity performance, and maintaining open communication with stakeholders.
Requirements- A minimum of 2 years of experience in project management;
- Degree in IT or a related field;
- Experience and knowledge of continuous improvement and process flow design;
- Good communication skills and ability to work effectively in a team environment.
- Experience in telecommunications and contact center environments;
- Proficiency in English (C1 level);
- Knowledge of Visio and other relevant software tools.
The successful candidate will be working 70% remotely and spending 30% of their time in the office. This role requires fluency in Portuguese and English (C1 level) as well as experience working in a fast-paced environment.
The estimated salary range for this position is €40,000 - €60,000 per annum, depending on experience and qualifications.
-
Process Manager
4 semanas atrás
Lisboa, Lisboa, Portugal iTRecruiter Tempo inteiroPROCESS MANAGER - BPO (HYBRID)A Portuguese company is looking for a remote/hybrid Process Manager to join their team.The ideal candidate must live in Lisbon/Portugal and have Fluent Portuguese and English (C1+).Candidates should send their CV in English.DescriptionMust Have2+ years of experience in Project Management;Degree in IT or similar;Experience and...
-
Process Manager
Há 1 mês
Lisboa, Lisboa, Portugal iTRecruiter Tempo inteiroJob Title: Process Manager - BPO (Hybrid)About the Role:We are seeking a highly skilled Process Manager to join our team in Lisbon, Portugal. As a Process Manager, you will be responsible for understanding and monitoring all operational activities and processes, identifying and implementing operational improvements, and ensuring control and verification of...
-
Strategic Process Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Sixt Portugal Tempo inteiroAbout the RoleWe are seeking a seasoned Strategic Process Manager to join our People and Culture Team at Sixt Portugal.Key ResponsibilitiesDrive efficient and effective process and project management for our People and Culture Team.Analyze and evaluate our existing HR process landscape, identify process weaknesses, and initiate measures for consistent...
-
Process Operations Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zumub Tempo inteiroJob SummaryWe are seeking an experienced Process Operations Manager to join our team at Zumub. This is a unique opportunity for a dynamic professional to lead cross-functional teams and drive process improvements across the company.
-
Business Process Manager for Sales
Há 1 mês
Lisboa, Lisboa, Portugal Hitachi Astemo Europe Gmbh Tempo inteiroKey Responsibilities:As a Business Process Manager for Sales, you will be responsible for designing and implementing the Order-to-Cash (O2C) process from a technical perspective, including customer EDI, at the global and enterprise level. You will collaborate with business E2E process owners and functional departments on global, regional, and site levels to...
-
Senior Process Excellence Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Emma – The Sleep Company Tempo inteiroWe are Emma – The Sleep Company, and we're pushing the boundaries of technology to transform the world of sleep. As our Process Excellence Manager, you will be responsible for shaping our internal processes to bring the customer experience to the next level.About the RoleThis is an exciting opportunity to join our Process Excellence team and contribute to...
-
IT Risk
Há 1 mês
Lisboa, Lisboa, Portugal Airbus Tempo inteiroRisk ManagementIn Airbus, we are committed to identifying and assessing potential IT risks, vulnerabilities, and threats. As an IT Risk & Process Improvement Manager, you will develop and implement comprehensive risk management strategies to ensure the security and efficiency of our systems. Your mission will be to collaborate with IT teams to establish and...
-
Industrial Process Manager
2 semanas atrás
Lisboa, Lisboa, Portugal EssilorLuxottica Group Tempo inteiroEssilorLuxottica Group: Industrial Process ManagerWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create...
-
Process Improvement Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Team It Tempo inteiro**About the Role**We are seeking a talented Process Improvement Manager to join our team at Team It. As a key member of our engineering team, you will be responsible for leading and managing the development of software products and services.**Key Responsibilities**Lead and manage software development teams to deliver high-quality products and...
-
Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiroJob SummaryWe are seeking a highly skilled Strategic Project and Process Manager to join our People and Culture team. The ideal candidate will have a passion for driving process improvement and project management within HR.About the RoleAs a Strategic Project and Process Manager, you will be responsible for analyzing and evaluating our existing HR process...
-
Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiroKey Responsibilities:As a Business Process Manager for Sales Enablement, you will be responsible for designing and implementing the Order-to-Cash (O2C) process from a technical perspective. This includes collaborating with business end-to-end process owners and functional departments to implement standard O2C processes. You will work closely with...
-
Industrial Process Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Essilorluxottica Group Tempo inteiroWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely...
-
Project and Process Manager HR
Há 1 mês
Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiroJob Title: Project and Process Manager HRAbout the Role:We are seeking a highly skilled Project and Process Manager HR to join our People and Culture Team. As a key member of our team, you will be responsible for driving efficient and effective process and project management for our People and Culture Team.Key Responsibilities:Define a conceptual framework...
-
Agile Process Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Kcs It Tempo inteiroAbout KCS ITKCS IT is a consulting company founded in 2008, based in Lisbon, with a focus on creating value for clients through consulting, outsourcing, innovation, and training.About the PositionWe are seeking an Agile Process Manager to join our team in Portugal. The ideal candidate will have a Bachelor's degree in Information Technology or a similar...
-
Senior Process Coordinator
3 semanas atrás
Lisboa, Lisboa, Portugal iTRecruiter Tempo inteiroPROCESS MANAGER - BPO (HYBRID)A Portuguese company is hiring a remote/hybrid PROCESS MANAGER - BPO (HYBRID) for a job that involves understanding and monitoring all operational activities and processes.The ideal candidate should have at least 2 years of experience in Project Management and a degree in IT or a similar field.The successful candidate will be...
-
Strategic Process Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiroAbout the RoleAre you passionate about people and processes? We're seeking a talented individual to join our People and Culture team as a Project and Process Manager HR. In this role, you'll be responsible for driving efficient and effective process and project management for our People and Culture Team.Your Key ResponsibilitiesDevelop a conceptual framework...
-
Process Operations Manager: Driving Efficiency and Innovation
2 semanas atrás
Lisboa, Lisboa, Portugal Zumub Tempo inteiroOverviewZumub seeks a seasoned Process Operations Manager to spearhead process analysis, improvement, and implementation across the company. This strategic role requires expertise in leading cross-functional teams to drive continuous improvement and deliver results-driven projects.
-
Process Manager for SAP Integration
Há 7 dias
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroJob DescriptionOur client, a leading international player in the sustainable aerospace sector, is seeking an experienced Process Manager to join their dynamic team. The successful candidate will be responsible for integrating and streamlining processes within the organization.Key Responsibilities:Manage purchasing data in SAP and provide support to the...
-
Process Excellence Manager for Operations Transformation
1 semana atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking an experienced Process Excellence Manager to join our Operations team in transforming our internal processes. This is a pivotal role that will shape our planning, production, and customer delivery processes to elevate the customer experience.Key Responsibilities:Analyze process gaps and pain points, prioritize initiatives, and...
-
Process Operations Manager
Há 1 mês
Lisboa, Lisboa, Portugal Zumub Tempo inteiroROLE:- Process Analysis and Improvement – review existing processes across the company to identify inefficiencies and areas for improvement;- Project Management - Lead cross-functional teams to implement process improvements, ensuring projects are completed on time and within budget;- Change Management - Work with department heads and senior management to...