Hotel Booking

3 semanas atrás


Lisboa, Lisboa, Portugal Ihg Tempo inteiro

Hotel Booking & Sales Expert

At IHG, we're seeking a highly skilled Hotel Booking & Sales Expert to join our team in Lisbon. As a key member of our sales team, you'll be responsible for providing exceptional customer service and driving revenue growth for our hotel partners.

Key Responsibilities:

  • Provide voice reservation services and customer contacts via phone
  • Match IHG products with guest needs for revenue generation and brand loyalty
  • Ensure a seamless customer experience using various tools and information
  • Assist guests with pre, in, and post-travel concerns
  • Seek continuous improvement in personal and team performance
  • Contribute positively to team motivation and goal achievement

Requirements:

  • Proficient in German and English
  • High School Diploma or higher (preferred)
  • Experience in the hotel/travel industry (desired)
  • Previous experience in a call center, ideally in sales and/or customer service
  • Strong communication skills and social intelligence
  • Proficient in web navigation and adaptable to technological changes

Offer:

  • Relocation Package: Accommodation, airport pick-up, and administrative assistance with your registration in Portugal
  • Reimbursement of your initial flight expenses
  • Stable career opportunity in a leading multinational company
  • Comprehensive training and integration phase
  • Inclusive and respectful work environment
  • Diverse career progression opportunities
  • Emphasis on work-life balance
  • Private Health Insurance from day one
  • Annual complimentary return flight to home country (within Europe)
  • Access to organized sports activities and events

Embark on a rewarding journey with IHG in Lisbon, a city celebrated for its rich culture and vibrant lifestyle. If you're passionate about providing exceptional customer service and eager to thrive in a diverse, multinational setting, apply now.


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