Hotel Booking
3 semanas atrás
Hotel Booking & Sales Expert
At IHG, we're seeking a highly skilled Hotel Booking & Sales Expert to join our team in Lisbon. As a key member of our sales team, you'll be responsible for providing exceptional customer service and driving revenue growth for our hotel partners.
Key Responsibilities:
- Provide voice reservation services and customer contacts via phone
- Match IHG products with guest needs for revenue generation and brand loyalty
- Ensure a seamless customer experience using various tools and information
- Assist guests with pre, in, and post-travel concerns
- Seek continuous improvement in personal and team performance
- Contribute positively to team motivation and goal achievement
Requirements:
- Proficient in German and English
- High School Diploma or higher (preferred)
- Experience in the hotel/travel industry (desired)
- Previous experience in a call center, ideally in sales and/or customer service
- Strong communication skills and social intelligence
- Proficient in web navigation and adaptable to technological changes
Offer:
- Relocation Package: Accommodation, airport pick-up, and administrative assistance with your registration in Portugal
- Reimbursement of your initial flight expenses
- Stable career opportunity in a leading multinational company
- Comprehensive training and integration phase
- Inclusive and respectful work environment
- Diverse career progression opportunities
- Emphasis on work-life balance
- Private Health Insurance from day one
- Annual complimentary return flight to home country (within Europe)
- Access to organized sports activities and events
Embark on a rewarding journey with IHG in Lisbon, a city celebrated for its rich culture and vibrant lifestyle. If you're passionate about providing exceptional customer service and eager to thrive in a diverse, multinational setting, apply now.
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