International Customer Experience Specialist for Lisbon Location
Há 14 horas
Unlock a New Career Adventure in Lisbon
Are you ready to take your customer experience skills to the next level in a vibrant and international environment? We are seeking an International Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive business growth and success.
About the Role
We offer a unique opportunity to work with a renowned multinational organisation that has been recognised as one of the best sales and customer service solutions providers worldwide. Your responsibilities will include:
- Answering incoming customer queries promptly and efficiently
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in our CRM system
- Providing ad-hoc support as required
- Collaborating with our team to achieve outstanding results and meet business objectives
Your Skills and Qualifications
To succeed in this role, you will need:
- A native-level proficiency in Dutch and a minimum B2 level of English
- In-depth understanding of the value and impact of superior customer experience
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
What's in it for You?
As an International Customer Experience Specialist, you can expect:
- A long-term fixed-term contract, renewable every year
- Full-time working hours (40h/week), Monday to Friday, with flexibility to work between 7am-10pm
- A competitive gross monthly salary of €1308, including free accommodation or €1008 without accommodation
- Reimbursement of initial flight expenses after 3 months
- Help with paperwork, opening a bank account, and other relocation assistance
- Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company
About Our Company
Our company is committed to supporting your career development, language skills, and social integration. We offer a dynamic and inclusive work environment that values diversity and collaboration. Join us and become part of a talented team from over 80 nationalities worldwide.
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