International Customer Experience Specialist for Lisbon Location

Há 14 horas


Braga, Braga, Portugal Blu Selection Tempo inteiro

Unlock a New Career Adventure in Lisbon

Are you ready to take your customer experience skills to the next level in a vibrant and international environment? We are seeking an International Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive business growth and success.

About the Role

We offer a unique opportunity to work with a renowned multinational organisation that has been recognised as one of the best sales and customer service solutions providers worldwide. Your responsibilities will include:

  • Answering incoming customer queries promptly and efficiently
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in our CRM system
  • Providing ad-hoc support as required
  • Collaborating with our team to achieve outstanding results and meet business objectives

Your Skills and Qualifications

To succeed in this role, you will need:

  • A native-level proficiency in Dutch and a minimum B2 level of English
  • In-depth understanding of the value and impact of superior customer experience
  • Excellent listening skills and proficient communication abilities
  • A drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success

What's in it for You?

As an International Customer Experience Specialist, you can expect:

  • A long-term fixed-term contract, renewable every year
  • Full-time working hours (40h/week), Monday to Friday, with flexibility to work between 7am-10pm
  • A competitive gross monthly salary of €1308, including free accommodation or €1008 without accommodation
  • Reimbursement of initial flight expenses after 3 months
  • Help with paperwork, opening a bank account, and other relocation assistance
  • Free Portuguese lessons, cooking classes, sports activities, and social events organised by the company

About Our Company

Our company is committed to supporting your career development, language skills, and social integration. We offer a dynamic and inclusive work environment that values diversity and collaboration. Join us and become part of a talented team from over 80 nationalities worldwide.



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