Technical Consulting Engineer

2 semanas atrás


Oeiras, Lisboa, Portugal Cisco Tempo inteiro
Job Title: Technical Consulting Engineer

At Cisco, we're looking for a skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will provide top-level technical support for router and switch architecture to our customers, partners, and account teams.

Key Responsibilities:
  • Provide technical support for router and switch architecture via phone, email, and WebEx.
  • Apply analytical skills and technical knowledge to troubleshoot and debug product and network problems of moderate to high complexity.
  • Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments.
  • Optimize lab setups to recreate and solve problems within Cisco's internal state-of-the-art labs.
  • Be a trusted technical authority to worldwide Cisco customers and partners.
  • Contribute to knowledge bases and troubleshooting guides.
  • Create automation and augmentation logic to speed up issue resolution.
  • Collaborate with engineering teams to improve product quality by identifying and submitting software defects.
Requirements:
  • Proven technical knowledge in networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above).
  • Advance knowledge of Linux/UNIX command-line tools/environments, software development/debugging, and computer science concepts.
  • Bachelor's degree in Information Technology related field of study.
  • Ability to analyze and troubleshoot problems, quickly learn new technology, and work independently and in a team environment.
Preferred Qualifications:
  • Code and/or debug experience.
  • Knowledge of public and/or private cloud, virtualization.
  • Cisco Certifications: DevNet Professional, CCNP or CCIE.
  • Any Linux or Programming Certification.
  • Previous experience with Cisco IOS/IOS-XE/NX-OS products.
What We Offer:
  • Grow your technical and soft skills.
  • Ability to present in seminars and conferences.
  • Support in pursuing Cisco Certification.
  • Contribute to Cisco intellectual capital.
  • Mentoring and coaching.
  • Becoming a Subject Matter Expert.
  • Giving back to the local and global community.


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