Technical Consulting Engineer
2 semanas atrás
At Cisco, we're looking for a skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will provide top-level technical support for router and switch architecture to our customers, partners, and account teams.
Key Responsibilities:- Provide technical support for router and switch architecture via phone, email, and WebEx.
- Apply analytical skills and technical knowledge to troubleshoot and debug product and network problems of moderate to high complexity.
- Engage in cross-technology collaborations to help tackle issues in heterogeneous network environments.
- Optimize lab setups to recreate and solve problems within Cisco's internal state-of-the-art labs.
- Be a trusted technical authority to worldwide Cisco customers and partners.
- Contribute to knowledge bases and troubleshooting guides.
- Create automation and augmentation logic to speed up issue resolution.
- Collaborate with engineering teams to improve product quality by identifying and submitting software defects.
- Proven technical knowledge in networking (CCNA level equivalent or above) and/or network programmability (DevNet Associate level or above).
- Advance knowledge of Linux/UNIX command-line tools/environments, software development/debugging, and computer science concepts.
- Bachelor's degree in Information Technology related field of study.
- Ability to analyze and troubleshoot problems, quickly learn new technology, and work independently and in a team environment.
- Code and/or debug experience.
- Knowledge of public and/or private cloud, virtualization.
- Cisco Certifications: DevNet Professional, CCNP or CCIE.
- Any Linux or Programming Certification.
- Previous experience with Cisco IOS/IOS-XE/NX-OS products.
- Grow your technical and soft skills.
- Ability to present in seminars and conferences.
- Support in pursuing Cisco Certification.
- Contribute to Cisco intellectual capital.
- Mentoring and coaching.
- Becoming a Subject Matter Expert.
- Giving back to the local and global community.
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