Customer Success Expert

Há 4 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

At TN Portugal, we believe that our employees are our greatest asset. That's why we're committed to providing them with the best possible environment to grow and succeed. As a Technical Support Engineer, you'll have the opportunity to work with cutting-edge technology, collaborate with a talented team, and make a real difference in the lives of our customers.

Job Requirements:

We're looking for individuals who possess a strong passion for delivering customer success and have the skills and qualifications necessary to excel in this role. Key responsibilities include:

  • Providing exceptional customer service and technical support
  • Resolving customer technical issues through investigation and analysis
  • Collaborating with cross-functional teams to develop and implement solutions
  • Maintaining relationships with customers and identifying opportunities to improve our products and processes

Key Qualifications:

  • Candidate must have hands-on Customer Support or Technical Consulting or Software Development experience or equivalent
  • Application development & debugging experience with one or more languages or frameworks: Java, Node, Python, PHP and Ruby, .NET Core, ASP.NET, WordPress, Joomla and Drupal
  • Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging

Benefits:

  • Flexible working arrangements
  • Professional development opportunities
  • Competitive salary and benefits package


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