Travel Industry Support Specialist
Há 4 dias
Are you passionate about the travel industry and providing exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We are seeking an experienced Customer Service professional to join our team at Blu Selection.
About Us
We are a dynamic company that specializes in providing top-notch customer support to travelers around the world. Our team is dedicated to making every journey a success, and we're looking for like-minded individuals to help us achieve this goal.
Your Role
As a Customer Service representative, you will be responsible for resolving issues during the booking process, providing expert guidance and support to our clients, and ensuring that their journeys are smooth and enjoyable. You will also play a key role in expanding our clients' network, managing lead generation, and providing excellent customer support when needed.
Requirements
To succeed in this role, you will need:
- EU citizenship or a valid residency card
- Fluent French and English language skills
- A passion for travel and tourism
- Motivation and commitment to delivering exceptional customer service
- Excellent communication and listening skills
What's in it for you?
We offer a competitive salary of €1240 gross/month (excluding accommodation), as well as a range of benefits including:
- Long-term fixed-term contract with renewable options
- Full-time working hours on rotating shifts (Mon-Sun 7AM-7PM)
- Including free accommodation (shared flat, all bills included): €1040 gross/month
- Reimbursement of initial flight expenses after 9 months
- Airport pickup
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
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