Senior Corporate Travel Specialist

Há 15 horas


Lisboa, Lisboa, Portugal Salve Consulting Tempo inteiro

About Salve Consulting

We are a dynamic and innovative company dedicated to providing exceptional travel experiences for our clients. Our team is passionate about delivering top-tier support to travelers, and we're seeking a skilled Senior Corporate Travel Specialist to join our ranks.

Estimated Salary: $80,000 - $110,000 per year

Job Description:

As a Senior Corporate Travel Specialist, you will play a crucial role in managing corporate travel arrangements, ensuring seamless travel solutions while maintaining high client satisfaction. Your primary responsibilities will include:

  • Providing personalized support to travelers, addressing a range of travel and tech-related concerns.
  • Maintaining up-to-date knowledge of the travel industry and our platform to ensure exceptional service and contribute to overall business success.
  • Fostering strong relationships across international teams.
  • Offering feedback to product and engineering teams to support product enhancements.
  • Consistently achieving and surpassing performance metrics.

Required Skills and Qualifications:

To excel in this role, you will need:

  • Native or fluent proficiency in Italian (both spoken and written) and a strong command of English (B2 level or above).
  • Prior experience in customer service roles, preferably within the travel or hospitality sectors.
  • Mandatory experience with Global Distribution Systems (GDS) such as Sabre, Amadeus, Galileo, or Worldspan.
  • A data-driven mindset, using metrics as both a benchmark and motivator for success.
  • Effective communication skills, with the ability to craft tailored verbal and written interactions.
  • Team-oriented and comfortable working in a collaborative environment.
  • Proficiency in digital tools like Gmail, Zendesk, Slack, Salesforce, and proprietary travel support platforms.

Benefits:

We offer a comprehensive benefits package, including:

  • Competitive salary based on experience, skills, and performance.
  • Access to tools and guidance to help you achieve your career potential.
  • Sign-on bonus.
  • Comprehensive medical, dental, and vision benefits with generous coverage.
  • Paid parental and bereavement leave.
  • Subsidized commuting benefits.
  • Mental health support.
  • Connectivity stipends and many more perks.


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