Senior Corporate Travel Specialist
Há 15 horas
About Salve Consulting
We are a dynamic and innovative company dedicated to providing exceptional travel experiences for our clients. Our team is passionate about delivering top-tier support to travelers, and we're seeking a skilled Senior Corporate Travel Specialist to join our ranks.
Estimated Salary: $80,000 - $110,000 per year
Job Description:
As a Senior Corporate Travel Specialist, you will play a crucial role in managing corporate travel arrangements, ensuring seamless travel solutions while maintaining high client satisfaction. Your primary responsibilities will include:
- Providing personalized support to travelers, addressing a range of travel and tech-related concerns.
- Maintaining up-to-date knowledge of the travel industry and our platform to ensure exceptional service and contribute to overall business success.
- Fostering strong relationships across international teams.
- Offering feedback to product and engineering teams to support product enhancements.
- Consistently achieving and surpassing performance metrics.
Required Skills and Qualifications:
To excel in this role, you will need:
- Native or fluent proficiency in Italian (both spoken and written) and a strong command of English (B2 level or above).
- Prior experience in customer service roles, preferably within the travel or hospitality sectors.
- Mandatory experience with Global Distribution Systems (GDS) such as Sabre, Amadeus, Galileo, or Worldspan.
- A data-driven mindset, using metrics as both a benchmark and motivator for success.
- Effective communication skills, with the ability to craft tailored verbal and written interactions.
- Team-oriented and comfortable working in a collaborative environment.
- Proficiency in digital tools like Gmail, Zendesk, Slack, Salesforce, and proprietary travel support platforms.
Benefits:
We offer a comprehensive benefits package, including:
- Competitive salary based on experience, skills, and performance.
- Access to tools and guidance to help you achieve your career potential.
- Sign-on bonus.
- Comprehensive medical, dental, and vision benefits with generous coverage.
- Paid parental and bereavement leave.
- Subsidized commuting benefits.
- Mental health support.
- Connectivity stipends and many more perks.
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