Customer Support Specialist with Multilingual Skills
Há 7 dias
We are a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
Our mission is to help people find great jobs abroad and feel safe in their transition to a new country.
The RoleYour daily tasks will include:
- Providing general and technical support to customers who use our paid products;
- Escalating complex problems according to defined procedures;
- Managing policies, safety, and copyright issues;
- Troubleshooting various problems, such as video playback issues, account bugs, and membership issues;
- Supporting monetization efforts, including helping clients make money and optimize their channels;
- Staying up-to-date with client policies and guidelines;
- Assisting with account and settings issues, including resolving content ID and rights management issues.
We are looking for a candidate who speaks and writes Polish at a native level and has fluent English skills (B2).
Candidates should have at least 12 months of customer support experience within a contact center and be familiar with BPO KPIs: C-SAT, NPS, and SLAs.
A good understanding of computer handling skills and excellent problem-solving abilities are also required.
We value strong communication and negotiation skills, as well as a service-oriented, professional, and thorough approach.
What's on Offer?Our benefits package includes:
- Health insurance and life insurance;
- A relocation package with up to 2000 euros refund, assistance with accommodation, support in obtaining a Portuguese tax number, and a residence permit;
- A meal allowance of 7.63 € per day of work, paid in 11 instances on a meal card;
- Performance bonuses;
- Development opportunities, including moving to another project, team leader, quality analyst, or HR department;
- Social events.
An estimated annual salary for this position is around 35,000-40,000 €, depending on location and experience.
-
Multilingual Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Talingual Tempo inteiroAbout the Role We are seeking a highly skilled Multilingual Customer Support Specialist to join our team in Lisbon. The ideal candidate will have fluency in French and a good command of English, as well as previous experience working in a call centre. As an Online Video Customer Service Agent, you will provide outstanding multi-channel support via...
-
Lisboa, Lisboa, Portugal Careerxtra Tempo inteiroJob Title: Multilingual Customer Support SpecialistLocation: Portugal (Relocation support provided)Job Type: Full-TimeJob Description:As a key member of our customer service team, you will be responsible for delivering exceptional support to our customers. Your primary goal will be to provide prompt, professional, and personalized assistance via various...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are seeking skilled Multilingual Customer Support Specialists to join our team in Lisbon. Key Highlights:Competitive salary: €35,000 - €45,000 per yearRelocation support for candidates outside LisbonOpportunities for professional growth and developmentA vibrant and inclusive work environmentAbout the Role:As a Multilingual Customer Support Specialist,...
-
Customer Service Agent
Há 5 dias
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Agent - Multilingual Support SpecialistAbout the Role:We are seeking a highly skilled and multilingual Customer Service Agent to join our team at Accs - Ares Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various...
-
Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiroAre you a highly motivated and detail-oriented individual with excellent communication skills in Hebrew and a good command of English? We are seeking a talented Customer Service Representative to join our team at Talingual Ltd.This exciting new role involves providing top-notch support to our clients via phone, email, and live chat. As a Customer Service...
-
Multilingual Customer Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroRole OverviewWe are seeking a highly skilled Multilingual Customer Support Specialist to join our team at Atlean World, an International Recruitment company that prides itself on promoting multicultural environments.The successful candidate will be responsible for providing exceptional support to businesses and individual sellers via various communication...
-
Multilingual Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiroWe are seeking talented Multilingual Specialists to collaborate with top companies offering international solutions to clients across various sectors. This role is ideal for individuals who can leverage their language skills to deliver exceptional services worldwide.Key Responsibilities:Provide top-notch support in roles such as Contact Moderator,...
-
Multilingual Specialist/Customer Support/International
2 semanas atrás
Lisboa, Lisboa, Portugal Cbt Tempo inteiroWe offer solutions to international clients across various industries. As a Multilingual Specialist, you'll support roles like Contact Moderator, Translator, Customer Service, Content Moderator, Account Manager, and Sales Specialist. To succeed, you'll need fluency in Nordic Language and English, great communication skills, and a proactive attitude. Our team...
-
Multilingual Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Customer AdvisorLocation: On-site, Hybrid or Remote (Within Portugal)Company Overview:We are a leading talent acquisition company, Cross Border Talents, seeking skilled and motivated individuals to join our team as Multilingual Customer Advisors. This position offers the flexibility to work remotely from the comfort of your own home,...
-
Multilingual Customer Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAt Cross Border Talents, we are seeking a highly skilled Multilingual Customer Support Specialist to join our team. In this role, you will be the first point of contact for viewers, representing our brand with enthusiasm and professionalism.The ideal candidate will have strong communication skills and problem-solving abilities. Previous experience in...
-
Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroAt Wibit Consulting & Services, we are seeking a highly skilled Multilingual Customer Service Expert to join our team in Lisbon. This role involves collaborating with a leading multinational technology BPO business to provide top-notch customer support services.About the RoleThis is an exciting opportunity for a candidate who is fluent in German and has...
-
Multilingual Customer Service Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Cbt Tempo inteiroLeading providers of solutions for international clients across various industries pride themselves on fostering a collaborative and dynamic work environment. As a Multilingual Specialist at Cbt, you will have the opportunity to engage in various roles such as contact moderator, translator, customer service specialist, content moderator, account manager, and...
-
Multilingual Customer Service Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cbt Tempo inteiroAbout the Role:At Cbt, we are seeking a highly skilled Multilingual Customer Service Specialist to join our team. As a specialist, you will play a vital role in delivering exceptional support to our international clientele. Your language skills and cultural insights will be essential in helping our clients succeed in various industries.Main...
-
Customer Support Specialist with German Language Skills
4 semanas atrás
Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroJob Title: Customer Support Specialist with German Language SkillsWe are seeking a highly skilled Customer Support Specialist with German language skills to join our team at Wibit Consulting & Services (WibitCS). As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and...
-
Multilingual Customer Support Specialist in Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiroWe are seeking a highly skilled Multilingual Customer Support Specialist to join our dynamic team in Lisbon. The ideal candidate will be fluent in multiple languages and possess excellent communication skills.Key Responsibilities:Provide exceptional customer support via phone, email, and chat in multiple languages.Assist customers with inquiries,...
-
Multilingual Business Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroCompany Overview Founded in 2016, Get the Job is a leading recruitment agency that connects talented individuals with top organizations worldwide. Our mission is to bridge the gap between people and opportunities, making it easier for companies to find the right fit for their teams.Job SummaryWe are seeking an experienced Multilingual Business Support...
-
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroCompany OverviewMultilingual recruitment company Snaphunt, based in Copenhagen, Denmark, and Sliema, Malta, specializes in recruiting Scandinavians, Dutch, German, and Finnish talent for various positions across Europe.The core of our mission is to provide support to individuals seeking a great job abroad and helping them feel secure during their transition...
-
Customer Support Representative with Multilingual Skills
2 semanas atrás
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroUnlock Your Career Potential in LisbonAre you a Czech language expert looking for a new challenge? We have exciting job opportunities at Smart-Recruitments, offering a unique blend of culture and career growth.About the Role:We are seeking a Customer Support Representative to join our team in Lisbon. As a key member of our customer-facing team, you will play...
-
Multilingual Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiroJob SummaryWe are seeking a dedicated and multilingual support specialist to join our team at Randstad Portugal. This role involves providing exceptional customer service via chat, email, and phone while troubleshooting user issues with the client platform.ResponsibilitiesProvide timely and effective support to clients via various communication...
-
Multilingual Customer Support Specialist
Há 16 horas
Lisboa, Lisboa, Portugal Munay Global Services Tempo inteiroAt Munay Global Services, we are seeking highly skilled and enthusiastic Multilingual Customer Support Specialists to join our dynamic team in Lisbon. This role is an excellent opportunity for individuals who are fluent in multiple languages and possess strong communication skills.Job DescriptionWe are looking for talented professionals to provide...