Customer Support Representative with Multilingual Skills

Há 1 mês


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Unlock Your Career Potential in Lisbon
Are you a Czech language expert looking for a new challenge? We have exciting job opportunities at Smart-Recruitments, offering a unique blend of culture and career growth.

About the Role:
We are seeking a Customer Support Representative to join our team in Lisbon. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences through various communication channels.

Your Responsibilities:
- Communicate effectively with customers via phone, chat, and email;
- Resolve cases efficiently to ensure quick resolution and maintain high customer satisfaction levels;
- Develop strong, professional relationships with partners, showcasing empathy and excellent communication skills;
- Collaborate with cross-functional teams to achieve targets set by both the client and the company;

What You Need to Succeed:
- Fluency in Czech;
- Proficient English communication skills;
- Strong communication, interpersonal, and problem-solving abilities;
- Basic computer knowledge and technical skills;
- Ability to multitask effectively;

What We Offer:
- Comprehensive relocation support to Portugal;
- Competitive monthly salary (€2,500 - €3,000);
- Health benefits and various discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development;

Become a Part of Our Dynamic Team
Join us at Smart-Recruitments and embark on an exciting journey in Lisbon. Apply now to take the first step towards a rewarding career

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