Digital Operations Expert
Há 3 dias
About Us
Nestlé Business Services (NBS) is at the heart of Nestlé Group, providing Supply Chain, Financial, HR and Digital Marketing services to engage with millions of consumers worldwide.
We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement of processes. We value talents who are eager to learn, team players, digitally-savvy, and entrepreneurs in a fast-paced environment.
Job Description:
The Content Operations Senior Expert is part of Group Marketing Content Operations, responsible for developing & deploying global content operating models for Content Studios and Content Services operations.
He/She drives the continuous improvement and innovation of global content operations, leading key initiatives such as designing and rolling out new technologies and above-market content operations service lines.
He/She supports change management, adoption, and usage of global content operating models (technologies & services) to support Strategic Business Units, Zones, and Markets operationalizing their Digital Marketing strategies at scale across different brands.
- Establish benchmarks and take a proactive leadership role to identify new opportunities & optimizations for Content Operations.
- Proactively engage with Global Marketing Leads and other stakeholders to align the content operating model vision and strategies.
Key Responsibilities:
- Collaborate with the Marketing Technologies teams and content studio teams (with agency partners) to define and deploy marketing workflows for the content studios, including onboarding, training plan, support model and evolution roadmap.
- Support the definition and deployment of the Content Services strategy and roadmap (e.g. CGI/Digital Twins, transcreation, media delivery, translation, librarian, Analytics).
- Continuously evaluate new emerging technologies and address areas of innovation for effective and efficient operations.
- Create and maintain project timelines with action plans, governance, and risks assessment for all Marketing Technologies and services initiatives.
Requirements:
- Master's degree, preferably Business or Marketing field.
- Demonstrated experience managing Digital Marketing Content Operations & Production / Transcreation with strong track record, including setting up marketing technologies.
- High levels of proficiency and understanding of operations development methodologies, project management, process / workflow definition and Content MarTech.
What We Offer:
- Development of expertise in Nestlé's Shared Services Business.
- Immersion in a culturally diverse team.
- Local and International Exposure.
- Flexible working environment.
- Engagement and wellbeing activities.
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