Network Support Specialist – Lisbon, Portugal

Há 1 mês


Lisboa, Lisboa, Portugal Wiocc Tempo inteiro

Job Summary

Provide technical support for WIOCC Group companies

As a Field Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our network and facilities equipment. Your primary duties will include:

Key Responsibilities

  • 24/7 field assistance
  • Proactive monitoring of equipment and facilities
  • Cross connects, jumping, patching copper and fibre
  • Maintain records, inventory and spares
  • Receive equipment, bench test, storage and RMA return handling
  • Incident and problem resolution

Requirements

  • Maths and Portuguese school leavers certificate or equivalent
  • English C2 proficiency
  • French, Spanish and/or Italian desirable
  • Technical certifications (CCNA or equivalent)
  • Experience in field engineering and customer support

What We Offer

As a Field Support Engineer at WIOCC Group, you will have the opportunity to work with a dynamic team and contribute to the success of our company. You will also have the chance to develop your skills and knowledge in a fast-paced and challenging environment.



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