Network Support Specialist – Lisbon, Portugal
Há 1 mês
Job Summary
Provide technical support for WIOCC Group companies
As a Field Support Engineer, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our network and facilities equipment. Your primary duties will include:
Key Responsibilities
- 24/7 field assistance
- Proactive monitoring of equipment and facilities
- Cross connects, jumping, patching copper and fibre
- Maintain records, inventory and spares
- Receive equipment, bench test, storage and RMA return handling
- Incident and problem resolution
Requirements
- Maths and Portuguese school leavers certificate or equivalent
- English C2 proficiency
- French, Spanish and/or Italian desirable
- Technical certifications (CCNA or equivalent)
- Experience in field engineering and customer support
What We Offer
As a Field Support Engineer at WIOCC Group, you will have the opportunity to work with a dynamic team and contribute to the success of our company. You will also have the chance to develop your skills and knowledge in a fast-paced and challenging environment.
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