IT Network and Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Hays Portugal Tempo inteiro

About 1WorldSync

At 1WorldSync, we simplify the creation and distribution of impactful content that's accurate, consistent, and relevant everywhere commerce happens.

Your New Role

We're seeking a skilled IT Network and Support Specialist to complete support requests regarding IT Helpdesk, Google Workspace, and Atlassian Cloud. Your responsibilities will include configuring laptops, troubleshooting end-user laptop issues, and completing end-user support requests to ensure staff productivity.

You'll also be responsible for project work, participating in IT initiatives, administering Google Workspace and Atlassian Cloud environments, maintaining and monitoring IPSec tunnels and VPN connections, managing network equipment, utilizing 1WorldSync Management tools, providing documentation, tracking KPIs, and maintaining reports of systems.

Requirements

To succeed in this role, you'll need a Bachelor's degree in Computer Science or equivalent degree and experience. You should have 2+ years of experience in Network or IT administration and be comfortable with English - written and spoken.

This is a hybrid position, working in the Lisbon office, with monthly travel to the Porto office.

What We Offer

We provide an inclusive culture, professional development opportunities, work-life balance, and a supportive environment that empowers employees to succeed and make a difference. Our benefits package includes health-care provision, 28 days paid vacation, public holidays, volunteer time off, summer and winter salary payment, daily meal allowance, and an employee assistance program.

Estimated Salary: €55,000 - €65,000 per annum, depending on experience and qualifications.



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