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Efficient Document Coordinator

Há 1 mês

Lisboa, Lisboa, Portugal Onfido Ltd (UK) Tempo inteiro

Job Overview

Entrust, a leader in identity-centric security solutions, is seeking an Efficient Document Coordinator to join their team. This role is based within the Technology department and involves managing the lifecycle of new documents through innovative ML-systems.

About the Role

The successful candidate will be responsible for analyzing performance metrics of documents at various stages of their lifecycle and identifying areas for improvement. They will work closely with Data Analysts, Engineering, and Product teams to test tooling, provide feedback, and create documentation on these processes.

Key Responsibilities

  • Analyze performance metrics of documents and provide approaches to enhance performances where applicable
  • Engage with cross-functional teams to identify gaps in our tooling and provide feedback
  • Manage backlogs of tasks to ensure smooth delivery across multiple teams
  • Create, maintain and communicate standard operating procedures and document knowledge that supports services and operations
  • Provide second-line support for document verification performance inquiries

About Entrust

Entrust is an innovative company that enables organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world. With a global presence in 150+ countries, they support customers with scalable, AI-enabled security offerings.

What We Offer

This is a unique opportunity to join a market-leading organization and contribute to the development of a world-class product. As an Efficient Document Coordinator, you will receive in-depth training, guidance from a supportive team lead, and opportunities for growth and development. You will also have access to cutting-edge technology and collaborate with a diverse team of professionals.

Requirements

  • A keen eye for details and strong analytical skills
  • Experience in handling identification documents is a desirable plus
  • Proven ability to manage and delegate tasks to internal and external teams
  • Strong communication and problem-solving skills
  • Familiarity with business analytics tools and project management software

Salary

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience. If you are passionate about delivering high-quality results and working in a dynamic environment, we encourage you to apply for this exciting opportunity.