High-Level IT Support Specialist for Salesforce

Há 4 dias


Lisboa, Lisboa, Portugal Leica Microsystems Tempo inteiro

Leica Biosystems is a leading player in the cancer diagnostics market, driven by its mission to Advance Cancer Diagnostics and Improve Lives. As part of our global team, you will be working on innovative solutions that enable accurate diagnoses and turn anxiety into answers. Our company culture is built on a strong sense of purpose and community, with a commitment to excellence in everything we do.

We are seeking an experienced IT Support Specialist for Salesforce to join our IT Global Support Pillar, supporting a community of over 1300 users worldwide. In this role, you will be responsible for providing primary production support for Salesforce: Service Cloud/Field Service, as well as secondary support for Sales and Marketing.

As an IT Support Specialist, you will serve as an application subject matter expert, salesforce administrator for maintenance and housekeeping, analyst for determining root cause of issues, and the voice of the community. Your responsibilities will include:



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