Senior Financial Services Liaison Specialist
3 semanas atrás
Company Overview:
">We are a forward-thinking financial services company, making waves in the FinTech space. Our innovative approach has earned us a reputation for excellence and customer satisfaction.
Job Description:
We are seeking a highly skilled Customer Operations Specialist to join our team. As a key member of our support staff, you will play a crucial role in providing top-notch assistance to customers via phone, email, and live chat platforms.
Required Skills and Qualifications:
- Prior experience in customer support or a related field, preferably within the financial services industry.
- Exceptional communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
- Strong problem-solving abilities, with a focus on delivering efficient and effective resolutions to customer issues.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Fluency in English, spoken and written.
Benefits:
- Competitive salary: €35,000 - €40,000 per annum
- 30 days of paid holidays (excluding bank holidays)
- Option to work 100% remotely or come to the office - your choice
- Ability to work abroad
About Us:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and working in a cutting-edge industry, we encourage you to apply.
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