Senior Financial Services Liaison Specialist

3 semanas atrás


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

Company Overview:

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We are a forward-thinking financial services company, making waves in the FinTech space. Our innovative approach has earned us a reputation for excellence and customer satisfaction.

Job Description:

We are seeking a highly skilled Customer Operations Specialist to join our team. As a key member of our support staff, you will play a crucial role in providing top-notch assistance to customers via phone, email, and live chat platforms.

Required Skills and Qualifications:

  • Prior experience in customer support or a related field, preferably within the financial services industry.
  • Exceptional communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
  • Strong problem-solving abilities, with a focus on delivering efficient and effective resolutions to customer issues.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Fluency in English, spoken and written.

Benefits:

  • Competitive salary: €35,000 - €40,000 per annum
  • 30 days of paid holidays (excluding bank holidays)
  • Option to work 100% remotely or come to the office - your choice
  • Ability to work abroad

About Us:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and working in a cutting-edge industry, we encourage you to apply.



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