English Customer Service Representative
4 semanas atrás
About Work International
At Work International, we are a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. We operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.
Your Role
We are seeking an English-speaking Customer Support Agent to join our team in Lisbon, Portugal. As a key member of our customer care team, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.
Requirements
- You must be fluent (C2 level) in the French language and have a good understanding of the English language (minimum A2 level).
- You should have basic computer skills and knowledge of analytical software.
- You will need excellent communication skills, both verbal and written, as well as strong listening skills.
- You must be proactive and quick to learn, able to adapt to changing needs and priorities.
- EU citizenship or a valid work permit for Portugal is required.
What We Offer
- A competitive fixed monthly salary of €25,000 plus bonus opportunities.
- A comprehensive relocation package including a refunded airline ticket, free accommodation in our company apartment, and assistance with opening a bank account and obtaining a tax number.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive team environment with opportunities to grow professionally and personally.
Why Choose Portugal?
Portugal offers a warm climate, stunning natural beauty, and a high quality of life at an affordable cost. With a low crime rate and easy access to Europe's major cities, it's the perfect destination for those seeking a balance between work and play.
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