Team Leader
Há 1 mês
Job Title: Team Leader - German Language Expert
Job Summary:
We are seeking a highly skilled Team Leader with expertise in German language to manage a team of customer service representatives. The ideal candidate will have a strong background in team management, customer service, and German language proficiency.
Key Responsibilities:
- Manage a team of customer service representatives to ensure excellent service delivery.
- Develop and implement team strategies to improve productivity and quality.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Collaborate with other teams to achieve business objectives.
Requirements:
- Fluent German language skills (C1 minimum).
- Minimum 6 months of experience in team management.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Full relocation support.
- One flight per year to your home country.
- Health insurance from day one.
- Free medical appointments at the office.
About Us:
Teleperformance Portugal is a leading provider of customer experience solutions. We offer a wide range of services, including customer service, telemarketing, and technical support. Our team is highly skilled and knowledgeable, and we are committed to delivering exceptional service to our clients.
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