Team Leader

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Title: Team Leader - German Language Expert

Job Summary:

We are seeking a highly skilled Team Leader with expertise in German language to manage a team of customer service representatives. The ideal candidate will have a strong background in team management, customer service, and German language proficiency.

Key Responsibilities:

  • Manage a team of customer service representatives to ensure excellent service delivery.
  • Develop and implement team strategies to improve productivity and quality.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Collaborate with other teams to achieve business objectives.

Requirements:

  • Fluent German language skills (C1 minimum).
  • Minimum 6 months of experience in team management.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Full relocation support.
  • One flight per year to your home country.
  • Health insurance from day one.
  • Free medical appointments at the office.

About Us:

Teleperformance Portugal is a leading provider of customer experience solutions. We offer a wide range of services, including customer service, telemarketing, and technical support. Our team is highly skilled and knowledgeable, and we are committed to delivering exceptional service to our clients.



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