French Veterinary Customer Support Expert
Há 1 mês
About the Role:
We are seeking a highly skilled French Veterinary Customer Support Expert to join our dynamic team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers while working remotely.
Key Responsibilities:
- Engage with customers via phone and written channels, responding to inquiries accurately and promptly
- Provide expert advice on pet nutrition, dietary restrictions, and behavior, offering suggestions that improve pets' well-being
- Follow up with customers to ensure resolutions and satisfaction, while handling sensitive issues according to specific guidelines
- Inform customers about new products, functionalities, and campaigns
- Gather consumer feedback, contribute to FAQs, and build knowledge-based documents
- Collaborate with stakeholders, offering insights on health and nutrition to support business decisions
- Ensure that consumer complaints are handled in line with Nestlé's standards
- Redirect inquiries to appropriate teams when necessary
Requirements:
- Fluency in French and English (written and spoken)
- Bachelor's degree in Veterinary Medicine, Biology, Food Science, or a related field
- Experience as a Veterinary Technician, Assistant, or in Customer Relations
- Knowledge of pet nutrition and behavior
- Excellent communication, problem-solving, and multitasking skills
- Ability to work autonomously and thrive in a remote, flexible environment
- A strong attention to detail and a passion for learning new technologies
What We Offer:
- Competitive salary
- Meal allowance in a meal card
- Monthly language bonus
- Access to wellbeing activities and professional development opportunities
- Flex benefits and discounts
- Medical support available at the office
- A company laptop and other equipment tailored to your professional needs
- Career progression with opportunities for international growth
- Direct contract with the client
We value our people and are committed to fostering an environment where you can grow professionally while maintaining a healthy work-life balance.
-
Healthcare Customer Support Specialist
2 semanas atrás
Portugal Pharmbills Tempo inteiroAre you passionate about delivering exceptional customer support and contributing to a dynamic environment?About Pharmbills: We are a trusted partner in the healthcare industry, providing top-notch financial and administrative solutions. Our diverse team of over 1000 professionals operates across the US, Bulgaria, Ukraine, Poland, Georgia, Colombia, and the...
-
Spanish Customer Support Representative
2 semanas atrás
Portugal Helpware-Inc Tempo inteiroAbout Helpware-IncHelpware-Inc is a technology-driven company with offices in multiple countries, providing top-notch customer experience and operational support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners by leveraging empowered teams, innovative solutions, and...
-
Strategic Credit Risk Expert
Há 1 mês
Portugal Alter Solutions Group Tempo inteiroCompany OverviewAlter Solutions Portugal is a prominent IT consultancy firm driving digital transformation as part of the Alter Solutions Group, founded in 2006. In 2022, we joined act digital, establishing a global community of technology talent across twelve countries: Germany, Belgium, Brazil, Canada, the United States, Morocco, Spain, France, Luxembourg,...
-
Customer Support with Italian
3 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroYou will work in **Lisbon**, **Portugal**: - **Recruitment Process**: Easy online recruitment process (phone call interview) - **No Experience Needed**: Previous experience is not required. What matters are your language skills and willingness to learn new things! We are recruiting on behalf of our client - a world’s leading outsourcing company that...
-
Digital Transformation Specialist
Há 19 horas
Portugal Nagarro Inc Tempo inteiroWe are a rapidly expanding Digital Product Engineering company that is making significant strides in the industry. Our mission is to create innovative products, services, and experiences that captivate and inspire. We operate at a global scale, leveraging all digital mediums and our team of experts exists worldwide (over 15000+ experts across 26 countries)....
-
Global Retailer
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiro**Remote work from home**: - Various starting dates available, including: 25/09 and more! - Recruitment Process: Easy online recruitment process (phone call interview) - No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things! We are recruiting on behalf of our client - a...
-
Clearance Broker With French Language Expertise
2 meses atrás
Portugal Fedex Group Tempo inteiroJob Title: Clearance Broker With French Rc735385About the Role:We are seeking a highly skilled Clearance Broker to join our team at FedEx Group. As a Clearance Broker, you will work closely with Customs to enable timely clearance and delivery of shipments. Your expertise in French language and customs clearance procedures will be crucial in ensuring accurate...
-
Customer Support with Turkish
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiro**Work in the office in Lisbon!**: - **Easy and fast, online recruitment process** We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. **About the project**: - You will be...
-
Customer Support with Norwegian
3 semanas atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. - **Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything -...
-
Customer Support with Dutch Language
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. - **Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything -...
-
Customer Support with Hebrew
3 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroWork in Lisbon, Portugal - **With the opportunity to start on: 07.10, 21.10 and more**: - **3000 Euro Signing Bonus**: - No previous experience is required as complete training will be provided. We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content...
-
Customer Experience Coordinator
4 semanas atrás
Portugal Blueground Tempo inteiroOverviewWe are looking for a talented Customer Experience Coordinator to join our team in Portugal. Our vision is to make people feel at home wherever they choose to live, and we need someone with excellent communication skills and problem-solving abilities to help us achieve this goal.SalaryThe estimated salary for this role is €45,000 - €55,000 per...
-
Healthcare Support Specialist
4 semanas atrás
Portugal Pharmbills Tempo inteiroPharmbills: A Trusted Partner in HealthcareWe are seeking a dedicated Healthcare Customer Support Specialist to join our team and support American healthcare organizations and their clients.The ideal candidate will have excellent communication skills, be passionate about helping people, and enjoy contributing in a dynamic environment.About Us:Pharmbills has...
-
Microsoft - Customer Support with German Language
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiro**Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything - Work in **Lisbon**, Portugal We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European...
-
Technical Support Team Lead
3 semanas atrás
Portugal Bloq Tempo inteiroWe are seeking a skilled Product Support Team Lead to provide top-notch support to users, clients, and partners in the edge computing and IoT hardware space.About the RoleAs a Product Support Team Lead, you will be responsible for:Performing performance reviews and managing day-to-day activities of the B2B Technical Support teamLeading training sessions and...
-
Strategic Investment Solutions Expert
4 semanas atrás
Portugal Asian Infrastructure Investment Bank Tempo inteiro**About Us**The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank that plays a pivotal role in advancing technical excellence and expanding financing knowledge across sectors and themes to support both sovereign and non-sovereign investment operations. With a mission to finance infrastructure for tomorrow in Asia and beyond, we...
-
Cyber Security Transformation Expert
Há 1 mês
Portugal Cyber Crime Tempo inteiroAbout the RoleWe are seeking a skilled Cyber Security Transformation Expert to join our team as a SASE Architect. As a key member of our cybersecurity team, you will provide technical expertise and guidance to customers in their network security and zero trust journey.Your ImpactCollaborate with sales teams to develop customer solutions within your...
-
Technical Support Specialist
4 semanas atrás
Portugal Broadvoice Tempo inteiroAbout the RoleWe are seeking a skilled Customer Service Technician to join our Technical Support team at Broadvoice. As a key member of our support team, you will provide technical assistance and resolve customer issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a professional and...
-
Senior Medical Writer Lead
4 semanas atrás
Portugal Syneos Health Tempo inteiro**About Syneos Health**Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. Our focus on innovation and collaboration drives us to simplify and streamline our work, making us easier to work with and for.We are passionate about developing our people, through career development and...
-
Portugal Sap Se Tempo inteiro**SAP Procure to Pay Senior Solution Consultant Role**SAP SE is a pioneer in the field of digital transformation, helping our clients navigate their journey towards an Intelligent Enterprise. Our Service Industries Practice within the SAP Adoption Service Centre enables customers to leverage SAP S/4HANA Digital Transformation, Innovation, Cloud, and Industry...