International Customer Support Representative with English and Danish Fluency
2 semanas atrás
Relocate to Lisbon, Portugal and embark on an exciting journey with our client, a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. With operations in 88 countries, serving 170 markets, and a team of 420,000 employees worldwide, you will be part of an extremely driven team.
About the Job
- As a Customer Support Agent, your role is to handle customer issues via email, chat, and phone, demonstrating creativity, friendliness, and a solution-oriented approach.
- You will work with some of the world's most respected brands, leveraging your excellent communication skills and fluency in Danish (C2 level) and English (B1-B2 level).
- Your computer skills should include basic proficiency, with advanced skills like coding being preferable.
- You will possess good analytic skills, logical thinking, and the ability to multitask under pressure.
- EU citizenship or a work permit for Portugal is required.
What We Offer
- A complete relocation package, including a refunded airline ticket and free accommodation in our company apartment throughout employment.
- A fixed monthly salary plus bonus, providing a stable income.
- A contract focused on long-term relationships, ensuring job security.
- Free Portuguese language lessons, enhancing your cultural experience.
- Private health insurance, protecting your well-being.
- Professional growth and development opportunities, boosting your career.
- A special HR team organizing events, sports tournaments, parties, and trips, promoting team bonding.
About Living in Portugal
- Portugal offers a warm climate, access to the Atlantic Ocean, mountains nearby, and a low crime rate.
- The cost of living is relatively low, making it an attractive destination.
- Medicine and education are well developed, with residents enjoying tax exemptions.
- The meal allowance system provides a convenient way to manage daily expenses, paid through a special card or ticket, which is tax-free.
Estimated Salary: €25,000 - €35,000 per annum, based on industry standards and location factors.
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