International Customer Support Representative with English and Danish Fluency

2 semanas atrás


Lisboa, Lisboa, Portugal Work International Tempo inteiro

Relocate to Lisbon, Portugal and embark on an exciting journey with our client, a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. With operations in 88 countries, serving 170 markets, and a team of 420,000 employees worldwide, you will be part of an extremely driven team.

About the Job

  • As a Customer Support Agent, your role is to handle customer issues via email, chat, and phone, demonstrating creativity, friendliness, and a solution-oriented approach.
  • You will work with some of the world's most respected brands, leveraging your excellent communication skills and fluency in Danish (C2 level) and English (B1-B2 level).
  • Your computer skills should include basic proficiency, with advanced skills like coding being preferable.
  • You will possess good analytic skills, logical thinking, and the ability to multitask under pressure.
  • EU citizenship or a work permit for Portugal is required.

What We Offer

  • A complete relocation package, including a refunded airline ticket and free accommodation in our company apartment throughout employment.
  • A fixed monthly salary plus bonus, providing a stable income.
  • A contract focused on long-term relationships, ensuring job security.
  • Free Portuguese language lessons, enhancing your cultural experience.
  • Private health insurance, protecting your well-being.
  • Professional growth and development opportunities, boosting your career.
  • A special HR team organizing events, sports tournaments, parties, and trips, promoting team bonding.

About Living in Portugal

  • Portugal offers a warm climate, access to the Atlantic Ocean, mountains nearby, and a low crime rate.
  • The cost of living is relatively low, making it an attractive destination.
  • Medicine and education are well developed, with residents enjoying tax exemptions.
  • The meal allowance system provides a convenient way to manage daily expenses, paid through a special card or ticket, which is tax-free.

Estimated Salary: €25,000 - €35,000 per annum, based on industry standards and location factors.



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