Empregos actuais relacionados com Technical Support Specialist - Porto, Porto - Smartex
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Description:Become the person that customers trust to solve their Smartex.Ai related technical issues and make sure that the number of failure modes is reduced over time.About the Role:We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...
-
Technical Support Specialist
Há 3 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a Technical Support Specialist to join our team. As a key member of our night shift support team, you will provide timely and accurate technical assistance to our customers, ensuring their sustainable and efficient production.About the RoleWe are looking for an experienced Technical Support Specialist...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Efacec Tempo inteiroTechnical Support SpecialistAt Efacec, we're shaping the future of technology and innovation. We're seeking a skilled Technical Support Specialist to join our team in Maia, Portugal. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their products are running smoothly and...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Noesis Tempo inteiroKey Requirements:Bachelor's degree or higher in Information Technology or Computer Engineering or related field;Minimum 3 years of experience in user support area;Knowledge of techniques for handling complaints, questions and issues with clients;Experience in management applications and decision support tool;Organizational and communication...
-
Technical Support Specialist
Há 7 horas
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. This role involves providing top-notch technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to their technical problems.About the RoleThis is a critical position that requires...
-
Technical Support Professional
1 semana atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewWe are the Umbrella Functional Consulting & Support Team, a fast-growing company that aims to provide top-notch technical support to our customers. Our team is dedicated to solving complex technical issues and ensuring our customers receive timely and accurate solutions.SalaryThe salary package for this position will be around $65,000 per...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Nordicjobsworldwide Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team at Nordic Jobs Worldwide. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring that our customers receive the best possible experience.Key Responsibilities:Provide...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Alter Solutions Group Tempo inteiroJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring excellent customer service.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
Há 5 dias
Porto, Porto, Portugal Inetum Tempo inteiroJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Inetum. This role involves providing technical support to customers, configuring and integrating components, and collaborating with internal teams.
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Nordicjobsworldwide Tempo inteiroWe are seeking a highly skilled and motivated Technical Support Specialist to join our team in Porto, Portugal. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring our customers get the most out of their technology. Our ideal candidate is a...
-
Technical Application Support Specialist
3 semanas atrás
Porto, Porto, Portugal ALTER SOLUTIONS Tempo inteiroJob Title: Technical Application Support SpecialistAt ALTER SOLUTIONS, we are seeking a highly skilled Technical Application Support Specialist to join our team. As a Technical Application Support Specialist, you will be responsible for providing top-notch technical support on all environments, including investigating and resolving incidents and issues,...
-
Smartex.ai Technical Support Expert
Há 7 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob OverviewThe Umbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs).About the RoleWe are looking for an...
-
Technical Support Specialist
Há 7 horas
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroWe're seeking a highly skilled Technical Support Specialist to join our team at Dorel Juvenile. This is a fantastic opportunity to work in a dynamic and innovative environment where you can utilize your technical expertise to deliver exceptional customer service.As a Technical Support Specialist, you will be responsible for resolving complex technical...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Devexperts Llc Tempo inteiroJob Title: Technical Support SpecialistJob Description:We are seeking a Technical Support Specialist to join our team at Devexperts LLC. As a Technical Support Specialist, you will be responsible for ensuring the best service satisfaction to our customers.Key Responsibilities:Work in a 24/7 support scheduleMonitor financial systems using proprietary...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Michael Page Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Michael Page. As a Technical Support Specialist, you will be responsible for providing timely and effective technical support to end-users, customers, or internal teams experiencing issues with software applications, systems, or technology solutions.Your Key...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Noesis Tempo inteiroAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Noesis. As a key member of our support team, you will be responsible for providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key Responsibilities:Providing technical support to clients via phone,...
-
Porto, Porto, Portugal Blu Selection Tempo inteiroJob Title: Technical Customer Support SpecialistAbout the Role:We are seeking a highly motivated and customer-focused Technical Customer Support Specialist to join our multicultural team in Lisbon. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to customers through various channels, including phone,...
-
Technical Support Specialist
1 semana atrás
Porto, Porto, Portugal Jolera Inc. Tempo inteiroAt Jolera Inc., we're seeking a skilled Technical Support Specialist to join our team. This role is a fantastic opportunity to work with cutting-edge technology and provide exceptional support to our clients.Key Responsibilities:Process and assign service tickets to ensure timely resolutionMaintain service ticket ownership and escalate high-profile issues as...
Technical Support Specialist
Há 1 mês
The Technical Support Team at Smartex is dedicated to delivering exceptional technical assistance to our customers. We are a dynamic and international company with a strong commitment to making a positive impact on our industry and the planet. We are seeking a highly motivated and skilled Technical Support Specialist to join our team and contribute to our mission.
Responsibilities- Provide prompt and effective technical support to customers, assisting with troubleshooting and resolving issues related to our products and services.
- Ensure that customer inquiries and concerns are addressed promptly and in accordance with our service level agreements (SLAs).
- Document customer issues comprehensively in our ticketing system for tracking purposes and to identify opportunities for improvement.
- Monitor and analyze service metrics, thresholds, and key performance indicators to optimize our ticket resolution process.
- Implement and adhere to Technical Support processes, policies, and tools documentation, contributing to their continuous improvement.
- Collaborate closely with our customer success, product, and engineering teams to provide comprehensive solutions to customer needs.
- Bachelor's or Master's degree in a relevant field such as Information Technology or similar.
- +1 year of relevant experience in a related field.
- 2+ years of work experience in Linux and the ability to troubleshoot issues in this environment.
- Customer-focused and results-driven, with a passion for troubleshooting and finding efficient solutions to technical challenges.
- Excellent verbal and written communication skills in English, and extra points if in Italian and Turkish.
- Fast learner, ability to learn quickly, adapt to new technologies, and work in a dynamic and fast-paced environment.
- Collaborative mindset and willingness to work closely with team members to achieve shared goals.
- Employee Stock Options: Gain company shares and benefit from its success.
- Health Insurance: Comprehensive health coverage.
- Diverse and Talented Team: Work with an inspiring, multicultural, and talented team.
- Fast-Paced Environment: Thrive in a dynamic and fast-paced work environment within a rapidly expanding company.
- Impact on the World: Contribute to making a significant impact and shaping the future of the industry.
- Hybrid Work: Flexibility to work both remotely and at the office.
- Pet Friendly: Bring your furry friend to work and enjoy a pet-friendly environment.
