Data Analyst: Strategic Insights for Business Growth

2 semanas atrás


Aveiro, Aveiro, Portugal Squarespace Tempo inteiro
About the Role

We are seeking a highly skilled Data Analyst to join our Customer Operations Analytics team in New York City. As a key member of our team, you will be responsible for designing and developing analysis and dashboards that drive actionable insights to improve our business.

Key Responsibilities
  • Work closely with the Senior Leadership team to identify trends in data and develop recommendations for operational improvements within Customer Support
  • Design metrics and reports for evaluating performance and effecting change on various Customer Support teams and projects
  • Create compelling dashboards and other insights to influence data-driven decisions while working with stakeholders across geographies, businesses, and functions
Requirements

To succeed in this role, you will need:

  • At least 2 years of professional experience in business intelligence, analytics, or related functions
  • Advanced proficiency with SQL and experience with BI reporting tools (e.g., Looker) and databases (dimensional and relational)
  • Some knowledge of DBT, Python, or R is preferred
What We Offer

We provide a range of benefits and perks, including:

  • A choice between medical plans with an option for 100% covered premiums
  • Fertility and adoption benefits
  • Access to supplemental insurance plans for additional coverage
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program (available January 2025)
  • Retirement benefits with employer match
  • Flexible paid time off
  • 20 weeks for parental leave and up to 12 weeks to care for an ill family member
  • Pretax commuter benefit
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)
  • Dog-friendly workplace


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