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International Client Support Specialist

Há 1 mês

Leiria, Leiria, Portugal Cbt Tempo inteiro

We are Cbt, a leading solutions provider for international clients across various industries. Our team is dedicated to delivering exceptional services worldwide.

About the Role

This is an exciting opportunity to join our dynamic team as a Multilingual Client Support Specialist. As a key member of our team, you will play a vital role in supporting our clients globally.

Responsibilities
  • Serve as a contact moderator, translator, customer service representative, content moderator, account manager, and sales specialist to deliver top-notch service to international clients.
  • Utilize your language skills to communicate effectively with clients and provide excellent support.
Requirements

To be successful in this role, you should possess:

  • Fluency in French and English (additional languages are a plus).
  • Exceptional communication skills and a proactive attitude.
  • No prior experience is necessary, but a background in customer service or account management is highly valued.
  • A strong desire to work collaboratively within a team and a passion for learning.
What We Offer

We provide a competitive salary based on your experience, which ranges from $40,000 to $60,000 per year, depending on qualifications. In addition to a performance-based bonus system, you can expect:

  • Meal cards and discounts on various services.
  • Paid training and onboarding.
  • A relocation package and sign-on bonus for eligible candidates.
  • A supportive, international team with numerous growth opportunities.
Our Recruitment Process

Our hiring process typically involves an initial call or interview, followed by an assessment. Once selected, we will extend an offer and contract. If you are interested in this opportunity, please apply through our website.