Customer Support Specialist

Há 13 horas


Leiria, Leiria, Portugal Cross Border Talents Tempo inteiro

At Cross Border Talents, we are seeking a highly skilled Customer Support Specialist to join our team. This role is perfect for individuals with excellent communication skills and a passion for delivering top-notch customer experiences.

About the Job

We are looking for a detail-oriented and proactive professional to handle customer inquiries via various channels. The ideal candidate will possess fluency in French (C1 level or higher) and good command of English.

Responsibilities
  • Customer Inquiry Handling: Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
  • Product Knowledge: Provide accurate information about products and services, addressing customer needs and resolving issues.
  • CASE Escalation: Resolve complex cases by escalating them to the appropriate teams when necessary.
  • Record Keeping: Maintain detailed records of customer interactions in our CRM system.
  • Team Collaboration: Collaborate with colleagues to continuously improve customer satisfaction and overall team performance.
About Us

We offer a dynamic work environment where you can grow your career and develop new skills. Our company provides comprehensive training and ongoing support to ensure your success.

What We Offer
  • Hybrid Work Model: Enjoy a mix of on-site and remote work for better flexibility.
  • Full-Time Schedule: Monday to Friday, 40 hours per week.
  • Competitive Salary: €32,000 - €42,000 per year, depending on experience.
  • Ongoing Support: Comprehensive training and support to help you succeed in your role.
Requirements
  • Language Skills: Fluency in French (C1 level or higher) and good command of English.
  • Previous Experience: Previous experience in customer service is a plus.
  • Communication Skills: Excellent communication and problem-solving skills.
  • Teamwork: Ability to work effectively in a team and independently.
  • Location: Reside in or near Leiria, Portugal.
Benefits
  • Competitive Salary: €32,000 - €42,000 per year, depending on experience.
  • Career Development: Opportunities for career development and growth.
  • Supportive Environment: Supportive work environment with a strong focus on employee well-being.


  • Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to clients via phone, email, chat, social media, and messaging channels.


  • Leiria, Leiria, Portugal Blu Selection Tempo inteiro

    About UsBlu Selection is a global brand with over 75,000 multilingual employees in over 50 countries. Our company was founded by two French entrepreneurs in 2000 and has since become one of the biggest international customer experience solution providers.Our Job OfferWe are seeking a Technical Support Specialist to join our team in Lisbon. As a Technical...


  • Leiria, Leiria, Portugal Blu Selection Tempo inteiro

    We are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Agent, you will play a crucial role in providing exceptional customer experience to our clients.Job Description:Responsibilities:Respond to customer inquiries via various communication channelsProvide pre-sales, general inquiries, and technical...


  • Leiria, Leiria, Portugal Cross Border Talents Tempo inteiro

    OverviewWe are seeking a highly motivated Spanish-Speaking Customer Service Specialist to join our team in Lisbon, Portugal. This exciting entry-level role will provide an opportunity for individuals to build their career in a dynamic international environment.


  • Leiria, Leiria, Portugal Blu Selection Tempo inteiro

    Are you an Italian speaker looking to advance your career in customer support? Blu Selection is seeking a skilled Technical Support Agent to join our team in Lisbon, Portugal.We are offering a competitive salary package including:€1116 gross/month (paid 12 times) + performance bonus €120Your key responsibilities will include:Providing exceptional...


  • Leiria, Leiria, Portugal Cbt Tempo inteiro

    We are Cbt, a leading solutions provider for international clients across various industries. Our team is dedicated to delivering exceptional services worldwide.About the RoleThis is an exciting opportunity to join our dynamic team as a Multilingual Client Support Specialist. As a key member of our team, you will play a vital role in supporting our clients...


  • Leiria, Leiria, Portugal Blu Selection Tempo inteiro

    Are you looking for a new career opportunity in the customer experience field? We are currently seeking a multilingual technical support specialist to join our team in Lisbon, Portugal.Job Description:We are looking for a highly skilled and customer-focused individual to provide technical support to our clients via various communication channels. As a...


  • Leiria, Leiria, Portugal Blu Selection Tempo inteiro

    We are seeking a skilled Technical Support Agent to join our team in Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support via various channels, including phone, email, chat, and social media.The ideal candidate will have a native level of Italian and a strong understanding of technical support...


  • Leiria, Leiria, Portugal Jl Talent Partners Tempo inteiro

    Customer Support Specialist Job OpportunityWe are seeking a highly skilled French speaking Customer Support professional to join our team at Jl Talent Partners.Job Summary:As a French speaking Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone and email.Main Responsibilities:Provide...


  • Leiria, Leiria, Portugal Jl Talent Partners Tempo inteiro

    We are seeking a skilled French speaking Customer Support Specialist to join our team at Jl Talent Partners.Job Summary:As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers via phone and email, ensuring timely resolution and response to their inquiries.Key Responsibilities:Provide accurate, valid and...

  • Customer Service Specialist

    3 semanas atrás


    Leiria, Leiria, Portugal Photocentric Tempo inteiro

    Are you passionate about delivering exceptional customer experiences in a dynamic and international environment? We are seeking a Customer Service Specialist to join our team at a leading social media platform. As a key member of our team, you will play a vital role in shaping the digital landscape by fostering positive connections and upholding community...


  • Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a highly skilled Technical Support Representative to join our team in Lisbon, Portugal. As a key member of our customer experience solution provider, you will be responsible for delivering exceptional support to our customers across multiple channels.**Job Description:**Provide pre-sales, general inquiries, and technical support to customers...


  • Leiria, Leiria, Portugal Photocentric Tempo inteiro

    About UsPhotocentric is a global technology and services leader that powers the brands of the future, helping well-known companies improve their businesses with technology and integrated solutions in over 70 countries.Your ResponsibilitiesAs a Technical Customer Advisor, you will provide support to customers, experience the power of a game-changing career,...

  • Customer Support Associate

    4 semanas atrás


    Leiria, Leiria, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated and customer-focused Spanish-speaking professional to join our international team in Lisbon, Portugal.About the RoleAs a Customer Support Associate on our advertising platform, you will play a key role in delivering exceptional support to advertisers and agencies worldwide.You will be responsible for troubleshooting...


  • Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiro

    Financial Services Specialist - Night ShiftWe are seeking a highly skilled Financial Services Specialist to join our team on a night shift. As a key member of our accounting team, you will be responsible for providing customer service support, balancing the books, and performing other essential accounting tasks.A little taste of your day-to-day:Processing...


  • Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiro

    Accounting and Customer Service RoleWe are looking for a skilled Night Auditor to join our team. As a key member of our hotel's operations, you will be responsible for providing exceptional customer service support, managing accounting tasks, and maintaining the accuracy of our financial records.About the Role:Process payments and maintain accurate financial...

  • Product Adoption Specialist

    2 semanas atrás


    Leiria, Leiria, Portugal Glartek Tempo inteiro

    About GlartekGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training.Job DescriptionAs...


  • Leiria, Leiria, Portugal Claire'S Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Claire's.Job SummaryThe successful candidate will be responsible for delivering exceptional customer service, driving sales, and ensuring a fun and enjoyable shopping experience for our customers.Key Responsibilities:Support Store...


  • Leiria, Leiria, Portugal Photocentric Tempo inteiro

    Company Overview\We are a global technology and services leader that powers the brands of the future. Our team works alongside well-known brands in over 70 countries, helping them improve their businesses with technology and integrated solutions.\\Your Future Project\Join our Hungarian Customer Advisory team as a Technical Customer Advisor and provide...


  • Leiria, Leiria, Portugal SPEAK Tempo inteiro

    About the RoleThis position is a fantastic opportunity for a driven individual to join SPEAK Hub as a Business Development Specialist. The ideal candidate will have a strong understanding of the Portuguese market and be able to support the development and implementation of our business development strategy.We are looking for someone who can understand the...