French Speaker Customer Service Representative
Há 4 dias
We are seeking a highly skilled French speaking Customer Support professional to join our team at Jl Talent Partners.
Job Summary:
As a French speaking Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone and email.
Main Responsibilities:
- Provide accurate and complete information to customers by using the right procedures;
- Be the owner of the customer query and ensure a timely resolution and response;
- Build meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets;
- Create an amazing customer experience that people value and we are proud of;
Requirements:
- French C2 level;
- English B2 level;
- Ability to resolve customer concerns and create a seamless customer experience;
- Self-sufficient and confident in troubleshooting basic technical issues related to connectivity, systems, and devices;
- EU Citizenship or valid Portuguese work permit;
What We Offer:
- A competitive salary of €920.00 - €1,010.00 per month;
- Fast career growth opportunities;
- Health coverage and private health care;
Location:
Leiria, Distrito de Leiria.
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