French Speaker Customer Service Representative

Há 4 dias


Leiria, Leiria, Portugal Jl Talent Partners Tempo inteiro
Customer Support Specialist Job Opportunity

We are seeking a highly skilled French speaking Customer Support professional to join our team at Jl Talent Partners.

Job Summary:

As a French speaking Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone and email.

Main Responsibilities:

  1. Provide accurate and complete information to customers by using the right procedures;
  2. Be the owner of the customer query and ensure a timely resolution and response;
  3. Build meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner;
  4. Meet and exceed our customer service quality goals, compliance regulations, and productivity targets;
  5. Create an amazing customer experience that people value and we are proud of;

Requirements:

  • French C2 level;
  • English B2 level;
  • Ability to resolve customer concerns and create a seamless customer experience;
  • Self-sufficient and confident in troubleshooting basic technical issues related to connectivity, systems, and devices;
  • EU Citizenship or valid Portuguese work permit;

What We Offer:

  • A competitive salary of €920.00 - €1,010.00 per month;
  • Fast career growth opportunities;
  • Health coverage and private health care;

Location:

Leiria, Distrito de Leiria.



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