Hotel Accounting and Customer Service Specialist
Há 1 mês
We are looking for a skilled Night Auditor to join our team. As a key member of our hotel's operations, you will be responsible for providing exceptional customer service support, managing accounting tasks, and maintaining the accuracy of our financial records.
About the Role:
- Process payments and maintain accurate financial records.
- Provide top-notch customer service to guests during late-night shifts.
- Manage cash handling, including counting and securing bank deposits.
- Utilize property management systems or manual equivalents to perform nightly audits.
Requirements:
- Strong accounting and mathematical skills for accurate auditing and payment processing.
- Cash handling experience for secure banking and payment processing.
- Proficiency in computer systems, including PMS software.
- Excellent communication and interpersonal skills for effective guest interactions.
- Customer service experience with a focus on delivering exceptional experiences.
- Familiarity with hotel operations, promotions, and local area knowledge.
What We Offer:
- A competitive salary that rewards your hard work: €25,000 - €35,000 per annum.
- A wide range of benefits designed to enhance your work-life balance.
- Ongoing training and development opportunities to support your growth.
- A diverse and inclusive work environment where everyone is valued and respected.
Why Choose Us?
We strive to create an environment where everyone feels welcome and supported. Our mission is to provide equal employment opportunities to all applicants and employees, regardless of their background, identity, or ability. If you are passionate about delivering exceptional customer service and possess strong accounting skills, we encourage you to apply for this exciting opportunity.
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