Multilingual Technical Support Specialist
Há 5 horas
Are you looking for a new career opportunity in the customer experience field? We are currently seeking a multilingual technical support specialist to join our team in Lisbon, Portugal.
Job Description:
We are looking for a highly skilled and customer-focused individual to provide technical support to our clients via various communication channels. As a technical support specialist, you will be responsible for responding to customer inquiries, providing pre-sales and general technical support, and escalating complex issues to higher support tiers.
Responsibilities:
- Respond to customer requests via phone, email, chat, social media, and messaging channels
- Provide pre-sales, general inquiries, and technical support
- Maintain a consistent brand voice in both private and public interactions
- Escalate issues to higher support tiers as needed
- Collaborate with technicians to resolve help tickets
- Manage an individual ticket queue and follow management direction
- Work flexible hours, including evenings, weekends, and holidays
- Review and provide feedback on help content
- Perform other assigned tasks
Requirements:
- A native level of Italian and at least a B2 level of English
- Passion for Technical Support
- Proficient in handling inbound calls and written communications within established guidelines
- Attention to detail and accuracy in completing tasks promptly
- Commitment to maintaining customer information security and confidentiality
- Problem-solving; skillful identification and escalation of issues for timely resolution
- Excitement about intercultural communication and commitment to a longer stay in Portugal
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit or a nationality that allows you to work in an EU country
Benefits:
- Contract of 6 months
- Working hours: Monday to Friday – 08:00 AM to 08:00 PM (Rotational). Saturday and Sunday – 08:00 AM to 05:00 PM. Days Off: 2 Days Rotational
- Salary conditions: €1116 gross/month (paid 12 times) + performance bonus €120
- Help with acquiring the NIF and SSN
- Fully paid professional training
- Fun and engaging company-wide initiatives
- Excellent work culture
- If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of €280 with all utilities bills included (discounted directly from the payslip)
- Reimbursement of the flight on 6th month of contract
About Us:
We are Blu Selection, a global brand with over 75,000 multilingual employees in over 50 countries. Our growth and solution-oriented services are acknowledged by the most progressive brands and leading companies. We are looking for new members to join us in our journey in our Lisbon hub.
Why Choose Us:
We value diversity and normality in our workplace. Our recruitment process is personalized, and we offer specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job.
-
Leiria, Leiria, Portugal Blu Selection Tempo inteiroJob Title: Technical Support Specialist for International Customer ExperienceAbout the Role: We are seeking a highly skilled Technical Support Specialist to join our team in Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring that their needs are met and their issues are...
-
Leiria, Leiria, Portugal Blu Selection Tempo inteiroAbout UsBlu Selection is a global brand with over 75,000 multilingual employees in over 50 countries. Our company was founded by two French entrepreneurs in 2000 and has since become one of the biggest international customer experience solution providers.Our Job OfferWe are seeking a Technical Support Specialist to join our team in Lisbon. As a Technical...
-
Leiria, Leiria, Portugal Blu Selection Tempo inteiroWe are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Agent, you will play a crucial role in providing exceptional customer experience to our clients.Job Description:Responsibilities:Respond to customer inquiries via various communication channelsProvide pre-sales, general inquiries, and technical...
-
Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiroJob SummaryWe are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to clients via phone, email, chat, social media, and messaging channels.
-
Search Engine Technical Support Specialist
3 semanas atrás
Leiria, Leiria, Portugal Blu Selection Tempo inteiroAbout the JobAs a Technical Support Agent with Blu Selection in Lisbon, Portugal, you will be responsible for providing exceptional customer service to clients via various communication channels. Your primary focus will be on resolving technical issues and ensuring that customers have a positive experience.Your Responsibilities:Respond to customer inquiries...
-
Multilingual Customer Support Expert
4 semanas atrás
Leiria, Leiria, Portugal Cross Border Talents Tempo inteiroAbout the Job:We are seeking a skilled Multilingual Customer Support Expert to join our team at Cross Border Talents in Leiria. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have strong communication skills.Key Responsibilities:Provide timely and effective support to customers across...
-
Multilingual professional
4 semanas atrás
Leiria, Leiria, Portugal CBT Tempo inteiroWe are seeking a Multilingual professional to support our top clients across various industries. The ideal candidate will have fluency in French and English, great communication skills, and a proactive attitude.Key responsibilities:Support in roles like Contact Moderator, Translator, Customer Service, Content Moderator, Account Manager, and Sales...
-
Technical Support Specialist for Search Engine Services
2 semanas atrás
Leiria, Leiria, Portugal Blu Selection Tempo inteiroWe are seeking a skilled Technical Support Agent to join our team in Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support via various channels, including phone, email, chat, and social media.The ideal candidate will have a native level of Italian and a strong understanding of technical support...
-
Multilingual Expert with French Language Skills
4 semanas atrás
Leiria, Leiria, Portugal Cbt Tempo inteiroWe're looking for Multilingual Specialists to help deliver amazing services to clients worldwide. Our team works with top companies offering solutions to international clients across various industries.Responsibilities:Support in roles like Contact Moderator, Translator, Customer Service, Content Moderator, Account Manager, and Sales Specialist.Communicate...
-
International Client Support Specialist
2 semanas atrás
Leiria, Leiria, Portugal Cbt Tempo inteiroWe are Cbt, a leading solutions provider for international clients across various industries. Our team is dedicated to delivering exceptional services worldwide.About the RoleThis is an exciting opportunity to join our dynamic team as a Multilingual Client Support Specialist. As a key member of our team, you will play a vital role in supporting our clients...
-
Technical Support Specialist for Customer Experience
2 semanas atrás
Leiria, Leiria, Portugal Blu Selection Tempo inteiroAre you an Italian speaker looking to advance your career in customer support? Blu Selection is seeking a skilled Technical Support Agent to join our team in Lisbon, Portugal.We are offering a competitive salary package including:€1116 gross/month (paid 12 times) + performance bonus €120Your key responsibilities will include:Providing exceptional...
-
Multilingual Customer Service Expert
3 semanas atrás
Leiria, Leiria, Portugal Cross Border Talents Tempo inteiroAt Cross Border Talents, we are seeking a highly skilled Multilingual Customer Service Expert to join our team. This is an exciting opportunity for individuals who possess excellent communication skills and are proficient in French.About the role:We are looking for a customer-focused professional to provide exceptional support to our clients across various...
-
AR Technical Solutions Specialist
2 semanas atrás
Leiria, Leiria, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewGlartek is a pioneering company in Augmented Reality (AR) solutions for the Manufacturing and Asset-intensive industries. Founded in 2017, our mission is to enhance shop floor procedures related to maintenance, production, operational, safety, quality, and training. Our software combines AR and Internet of Things (IoT) domains to bring...
-
Multilingual Customer Support Specialist for Atlean World
3 semanas atrás
Leiria, Leiria, Portugal Atlean World Tempo inteiroLooking to advance your career in the technology sector without boundaries?We are seeking a highly skilled Dutch-speaking Customer Support Advisor to join our global team at Atlean World, based in Portugal.About this role:This is a fantastic opportunity to work remotely and be part of a fast-growing innovative payment technology company that offers...
-
Technical Solutions Consultant
4 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroJob Description:At Glartek, we are seeking an expert to join our team as a Technical Solutions Consultant. In this role, you will be responsible for delivering technical solutions to our clients in the Manufacturing and Asset-intensive industries. Your primary focus will be on analyzing complex requirements and developing innovative solutions using Augmented...
-
Technical Solutions Proposer
4 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroRole OverviewGlartek is seeking a highly skilled Technical Solutions Proposer to play a key role in our Sales department. As a Technical Solutions Proposer, you will be responsible for technical solution proposals to clients and partners, including requirements analysis, solution architecture, and technical bid management.ResponsibilitiesAnalyzing clients'...
-
Global Customer Support Specialist
2 semanas atrás
Leiria, Leiria, Portugal Cross Border Talents Tempo inteiroOverviewWe are seeking a highly motivated Spanish-Speaking Customer Service Specialist to join our team in Lisbon, Portugal. This exciting entry-level role will provide an opportunity for individuals to build their career in a dynamic international environment.
-
Technical Solutions Consultant
2 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroUnlock the Potential of Industry 4.0 with GlartekWe are seeking a skilled Technical Solutions Consultant - Industry 4.0 Expert to join our team at Glartek, a global leader in Augmented Reality (AR) solutions for the Manufacturing and Asset-intensive industries. As a key member of our Sales department, you will be responsible for technical solution proposals...
-
Technical Solutions Architect for Industry 4.0
3 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroOverviewWe are seeking a highly skilled Technical Solutions Architect to join our team at Glartek, a fast-growing global leader in Augmented Reality (AR) solutions for the Manufacturing and Asset-intensive industries.Estimated Salary:€85,000 - €110,000 per annum, depending on experience and qualifications.Job Description:The successful candidate will be...
-
Cloud Native Financial Operations Specialist
3 semanas atrás
Leiria, Leiria, Portugal Phiture Tempo inteiroAbout PhiturePhiture is a pioneering company accelerating success with AI and Cloud Native development. Our mission is to make the promise of DevOps, Data, and Digital Solutions a reality.Job OverviewWe are seeking an experienced Financial Specialist to join our rapidly growing teams in Portugal. As part of our global network of top-tier data and analytics...