Customer Service Operations Manager
Há 1 mês
About Us
As a leading company in the construction equipment trade, Assistenza Elettrodomestici Svizzera Sagl has represented brands such as Volvo for over 60 years. Our commitment to excellence and customer satisfaction drives us to continuously improve our services.
Salary Information
We offer a competitive salary of CHF 80,000 - CHF 100,000 per annum, depending on experience, plus additional benefits.
Job Description
We are seeking a skilled Technical Assistance Manager to lead our workshop service and external assistance teams. The successful candidate will be responsible for ensuring the optimization of our service, maintaining excellent customer relationships, and driving business growth.
Required Skills and Qualifications
To succeed in this role, you will need:
- At least 3 years of experience in coordinating work teams in an equivalent or industrial sector;
- A degree or bachelor's degree in Mechanical Engineering or equivalent;
- Good knowledge of computer technology and the English language;
- Leadership and negotiation skills, with a focus on problem-solving;
- Easy communication and interpersonal skills;
- A high sense of responsibility, organization, and autonomy;
- The ability to prioritize tasks effectively and manage multiple projects simultaneously.
Benefits
In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for professional growth and development;
- A dynamic and supportive work environment;
- A comprehensive training program to enhance your skills and knowledge;
- Access to cutting-edge technology and resources;
- A generous holiday entitlement and flexible working hours.
Others
Please upload your application documents, including your covering letter, curriculum vitae, and certificates, in one of the following formats: jpeg, tiff, gif, pdf, doc, or docx. Maximum file size is 10 MB. We look forward to receiving your application
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